211 Helpline

Get Connected. Get Answers.

The 211 Helpline is a 24/7, 365-day information and referral help line that provides individuals in need with help in times of crisis and beyond.

Serving 42 counties in Middle Tennessee, our 211 Helpline is staffed by trained specialists and supports a database of more than 10,000 health and human service programs.

Free Resources and Referrals

  • Free tax prep
  • Health care services
  • Employment service
  • Money management
  • Rent and utility assistance
  • SNAP eligibility
  • Senior services
  • Basic needs (food, clothing, shelter)
  • Counseling and mental health
  • Domestic violence assistance
  • Legal help
  • Affordable housing
  • Childcare and after-school programming

Community-Specific Needs Tracking

Middle TN 211 Counts is a real-time tracker of the community-specific needs for which Tennesseans are seeking resources. The data charts below cover specific time periods and the need requests received during that time period.

For a deeper dive into the full set of data, visit the 211 Counts website.