careers
United Way of Greater Nashville is fueled by more than 100 talented individuals who share a passion for making a difference in our community. We are a diverse group of people, all with varying skills and backgrounds, who work together to support and accelerate the mission of United Way. Our team members are empowered with a sense of autonomy and trust to get the job done, but we also know that we’re at our best when we’re working collaboratively and challenging each other.

Work With Us:

There are a lot of great reasons to work at United Way but here are just a few highlights (did we mention our generous time off?):

  • We trust our people; they have autonomy in accomplishing our shared goals.
  • We have a flexible and collaborative culture.
  • We advocate for our team members’ growth.
  • We celebrate our individual and collective wins.
  • We invest in our people’s personal and professional well-being.
  • We have fun together; just because we do serious work, doesn’t mean we’re serious all the time.
  • It’s our job to make people’s lives better, which is pretty cool.

Our Benefits:

We offer competitive salaries and a comprehensive benefits package that includes:

  • Health insurance inclusive of medical, dental and voluntary vision benefits
  • Retirement Planning through a 403(b) match
  • Generous vacation, sick and holiday paid time off
  • And much more

No matter what our individual responsibilities may be, we are all focused on our core values of building community, raising funds and creating change. Learn more about our Mission, Vision and Guiding Principles.

List of Open Positions:

 

Community Coordinator (Cheatham, Robertson, Williamson), The Family Collective

The Community Coordinator contributes to the efforts of United Way of Greater Nashville (UWGN) by providing leadership, coalition building, professional development, administrative support, meeting planning, family focused event planning, and special project facilitation for The Family Collective, specifically in Cheatham, Robertson, and Williamson Counties. This position is keenly aware of program operations and assists in ensuring day-to-day operations are running smoothly in order to allow program objectives to be met. In addition, this position is responsible for coordinating resources necessary for successful internal and external meetings that strengthen partner and client relationships.

Essential Functions

The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Program Leadership

  • Evaluates, develops, and supports leadership of system level work that aligns with the Tennessee Department of Human Services four (4) core components of the Two-Generation Approach
  • Manages and supports team members in order to ensure the team has knowledge and resources needed to achieve departmental goals
  • Works collaboratively with supervisor to oversee the financial budget for The Family Collective in Cheatham, Robertson, and Williamson Counties to help insure the financial stability of the initiative and organization
  • Supports workplace engagement and marketing to communicate The Family Collective impact to the community in order to achieve communication that leads to the acts of volunteering, advocating and giving
  • Identify and helps secure grant funding in support of The Family Collective
  • Researches Two-Generation Approach and Case Management models to ensure processes and program delivery are aligned with evidence-based programming and best practices
  • Work with partners to encourage best practices in program delivery, evaluation, and reporting
  • Works in collaboration with Associate Directors to support staff training on multiple data platforms
  • Works in collaboration with Associate Directors to inform design and data points captured in reporting dashboards
  • Analyzes, identifies, and develops strategies to grow the Two-Generation work in Middle Tennessee and position United Way as a leader in this space
  • Develops and maintains collaborative partnerships across Middle TN and Nashville with the purpose of gaining the necessary resources for program growth
  • Identifies, creates, and implements short and long term goals and objectives with the aim of achieving successful outcomes

Partnership, Network, and Professional Development

  • Creates partnerships that increase resources, knowledge, and revenue within the two-gen arena that positions UWGN’s health initiatives to increase its presence and impact in the community.
  • Builds relationships with key stakeholders including local and state government, local leaders, and non-profit service providers to foster collaborative efforts and strengthen community initiatives.
  • Represent UWGN’s health interests at community leadership tables including local, state, and public or private convening in order to share UWGN’s mission and position for partnership
  • Stays abreast of current trends, initiatives and best practices in two-gen field

Administrative Support

  • Ensures efficient inter-program and partner communication by distributing information in a timely manner, allowing for team members to be aware of progress in programs, projects, and procedures
  • Assists in processing of expense reports, purchase orders, and check requests to determine if programmatic spending is within budget
  • Assists in processing of partner invoices to allow for timely submission and reimbursement of partners
  • Works with TFC Administrative Assistant in the purchasing of office supplies to ensure team members have the resources and tools necessary to perform their responsibilities
  • Assists in the preparation of partnership agreements between UWGN and its program partners to ensure both parties are aware of the criteria within the partnership
  • Assists in the maintenance of program related databases to be used as a tracking tool for effective outcome reporting and evaluation
  • Keenly aware of program and assists in ensuring day-to-day functions are running smoothly to allow objectives to be met

Meeting Planning

  • Prepares agendas and makes arrangements for available resources and materials needed in order to facilitate a successful meeting
  • Coordinates services for events such as accommodations, facilities, and catering in order to provide a hospitable environment
  • Evaluates and selects vendors to provide services according to grant requirements in order to ensure meeting objectives are met
  • Prepares all necessary materials to allow for communication before, during and after meetings
  • Handles all meeting information requests and follows-up to ensure effective communication with all parties involved
  • Welcomes guests and answers or directs inquiries to create a hospitable environment
  • Records meeting minutes to create an accurate account of the meeting, to record decisions made, and assigned actions

Family Focused Event Planning

  • Works with team to organize and coordinate family focused events allowing for families to connect and build stronger bonds
  • Prepares all necessary materials for family focused events in order to ensure event objectives are met
  • Coordinates catering, vendor and other resource needs necessary for an engaging and inviting event for families
  • Ensures budget availability and billing requirements to ensure grant budget allowances are not exceeded

 

Special Projects

  • Assist with facilitation of special projects
  • Assist in coordination and facilitation of special programming, professional development or other similar activities (i.e.: case management certification) that will enhance programming and increase competencies with partners and/or families in the program
  • Support all registration needs of special projects to ensure an accurate record of attendance and measure relevance to the program

Qualifications

Education:
Bachelor’s Degree in Social Work, Psychology or a related field; Masters’ preferred, or
Associates Degree in a business-related field

Experience:
Administrative Support: 1 year
Event Planning and/or Project Management:
Non-profit program development and management
Experience using client-level data tracking platforms and software

Skills:
Supervisory experience
Staff management
Strong written, verbal, and technological communication
Relationship cultivation and management
Understanding metrics and evaluation
Grant research and writing
Proficiency with all Microsoft Office products
Basic computing skills
Knowledge
Serving vulnerable communities
Two-Generation Approach
Miscellaneous
Valid Driver’s License and Proof of Insurance

Competencies

  • Brand Advocate: Conducts themselves in a manner that promotes integrity, trust and strong ethics, to protect the reputation and results of UWGN
  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteer, advocate, and give
  • Relationship Management: Builds relationships internally and externally through communication efforts with external funders, corporate partners, individual donors, community members, and organizational stakeholders in efforts to generate enthusiasm of UWGN’s work; demonstrates credibility in all interactions; and demonstrates the ability to effectively build a network of contacts by understanding what motivates individuals and organizations to grow and sustain funding
  • Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for Finance, Health and Education, by developing relationships that drive results
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience.
  • Business Acumen: Has keenness in building relationships with business professionals in a manner that is likely to lead to the desired outcome of increased UWGN volunteers, advocates, and givers. Ability to understand UWGN’s mission, operations and functions, the external environment, and how workplace donations to UWGN can contribute to core operational functions and community impact.
  • Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management, setting priorities, and managing project plans
    Initiative and Self-motivation: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision.
  • Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques
  • Team Work: Works collaboratively with other to achieve goals and objectives; continually tries to improve team effectiveness; hold self and others accountable for team performance; motivates and encourages all members to work together in order to achieve maximum results; Supports group decisions and puts group goals ahead of own goals; effectively interacts with others

Environmental Conditions and Physical Demands

  • Employee must occasionally lift and/or move up to 30 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
    Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply for this position, please click here.

Manager of Client Care, The Family Collective

The Family Collective Client Care Manager contributes to the efforts of United Way of Greater Nashville (UWGN) by providing leadership and oversight for client care across The Family Collective. The Client Care Manager consults with coaches, their supervisors, and Associate Directors as needed. This manager will assist in monitoring cases, assessing client needs, client engagement and documentation by the family coaches in order to ensure the highest level of client care. This position is keenly aware of program operations and assists in ensuring day-to-day operations are running smoothly in order to allow program objectives to be met.

Essential Functions

The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Program Leadership

  • Provides guidance and support for team members and family coaches in order to ensure the team has knowledge and resources needed to achieve departmental goals.
  • Ensures the client care across The Family Collective is consistent, client focused, trauma informed, and appropriately executed to create a layer of consistency, quality, and equity.
  • Provide care planning and case consultation to all family coaches and any supervisors who manage a family coach within the network.
  • Facilitate discussion with the family coach and the CARE team to create and implement plans that help an individual or family.
  • Support the family coach in creating care plans that assist families in areas such as caring for children, affording healthcare, acquiring necessary housing or food assistance, mental health supports, family engagement with the community and more.
  • Support and guide the family coach to streamline social services, coordinate care and services, and support the family in their self-identified goals.
  • Ensures adherence to best practices to promote optimal family outcomes and client experience.
  • Participates as necessary in team required meetings and represents staff in appropriate meetings.
  • Enhance existing services that assess families’ short term and long-term goals at intake and development of care plan leading to successful outcomes such as permanent housing, enrollment or completion of higher education, increasing financial literacy, referrals to community resources, and many more.
  • Works collaboratively with Financial Stability Manager to ensure that family coaches are adequately trained in providing basic financial literacy counseling to their families.
  • Ensure a coordinated and collaborative approach to family coaching and client care.
  • Works in collaboration with Associate Directors to support staff training on multiple data platforms
  • Works in collaboration with Associate Directors to inform design, outcomes, and data points established internally, and by funders, to share progress of families experience in services.

Partnership and Professional Development

  • Work in collaboration with Associate Directors to support and create partnerships that increase resources, knowledge, and revenue within the two-gen client care arena
  • Work in collaboration with Associate Directors to facilitate work group meetings to advance collective impact efforts.
  • Support the network of partners by conducting trainings, presentations, and meetings related to the behavioral sciences (ex: social work, basic therapeutic interventions, case management, family coaching, etc.)
  • Support the Associate Directors in coordinating, developing, implementing programming based in best practices and evidenced-based approaches
  • Work with partners to encourage best practices in program delivery, evaluation, and reporting
  • Conduct research on Two-Generation Approaches, Family Coaching, and Case Management models to ensure processes and program delivery are aligned with evidence-based programming and best practices
  • Stays abreast of current trends, trainings, initiatives, and best practices in the social work/counseling, case management, family coaching, and 2Gen fields
  • In collaboration with Associate Directors, develops and maintains collaborative partnerships across Middle TN and Nashville with the purpose of gaining the necessary resources for program continuity and growth
  • In collaboration with Associate Directors, represent UWGN’s health interests at community leadership tables including local, state, and public or private convening in order to share UWGN’s mission and position for partnership

Administrative Support

  • Ensures efficient inter-program and partner communication by distributing information in a timely manner, allowing for team members to be aware of progress in programs, projects, and procedures
  • Assists in the maintenance of program related databases to be used as a tracking tool for effective outcome reporting and evaluation
  • Keenly aware of program and assists in ensuring day-to-day functions are running smoothly to allow objectives to be met

Special Projects

  • Assist with facilitation of special projects
  • Assist in coordination and facilitation of special programming, professional development or other similar activities (i.e.: case management certification) that will enhance programming and increase competencies with partners and/or families in the program
  • Support all registration needs of special projects to ensure an accurate record of attendance and measure relevance to the program

Qualifications

Education: Master’s Degree in Social Work, Counseling, Psychology or a related field
Must have obtained or obtain licensure in a related field within 1 year (Ex: LMSW, LCSW, LPC, LPC-MHSP, LMFT)

Experience:
Social work or related field
Administrative Support: 1 year
Project Management: 1 year

Skills:
Basic therapeutic skills
Conflict resolution
Counseling, social work, coaching, case management
Staff management
Strong written, verbal, and technological communication
Relationship cultivation and management
Understanding metrics and evaluation
Proficiency with all Microsoft Office products
Basic computing skills

Knowledge:
Serving vulnerable communities
Two-Generation Approach

Miscellaneous:
Valid Driver’s License and Proof of Insurance

Competencies

  • Brand Advocate: Conducts themselves in a manner that promotes integrity, trust and strong ethics, to protect the reputation and results of UWGN
  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteer, advocate, and give
  • Relationship Management: Builds relationships internally and externally through communication efforts with external funders, corporate partners, individual donors, community members, and organizational stakeholders in efforts to generate enthusiasm of UWGN’s work; demonstrates credibility in all interactions; and demonstrates the ability to effectively build a network of contacts by understanding what motivates individuals and organizations to grow and sustain funding
  • Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for Finance, Health and Education, by developing relationships that drive results
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience.
  • Business Acumen: Has keenness in building relationships with business professionals in a manner that is likely to lead to the desired outcome of increased UWGN volunteers, advocates, and givers. Ability to understand UWGN’s mission, operations and functions, the external environment, and how workplace donations to UWGN can contribute to core operational functions and community impact.
  • Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management, setting priorities, and managing project plans
  • Initiative and Self-motivation: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision.
  • Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques
  • Team Work: Works collaboratively with other to achieve goals and objectives; continually tries to improve team effectiveness; hold self and others accountable for team performance; motivates and encourages all members to work together in order to achieve maximum results; Supports group decisions and puts group goals ahead of own goals; effectively interacts with others

Environmental Conditions and Physical Demands

  • Employee must occasionally lift and/or move up to 30 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
    Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply for this position, please click here.

Administrative Assistant, The Family Collective

The Administrative Assistant contributes to the efforts of United Way of Greater Nashville by performing administrative support, project management assistance, and meeting planning tasks for The Family Collective (TFC). This position will ensure that, as a team, The Family Collective leads with transparency and proficiency. This position is keenly aware of operations and assists in ensuring day-to-day operations are running smoothly in order to allow department objectives to be met. In addition, this position is responsible for coordinating resources necessary for successful internal and external meetings that initiate deeper partner and client relationships.

Essential Functions

The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Administrative Support

  • Ensures efficient inter-departmental communication by distributing information allowing for team members to be aware of progress in programs, projects, and departmental procedures
  • Submits TFC expense reports, purchase orders, and check requests
  • Purchases office supplies to ensure team members have the resources and tools necessary to perform their responsibilities
  • Assist, as needed, in preparing confidential contract agreements between UWGN’s The Family Collective and its funded agencies to ensure both parties are aware of the criteria within the partnership
  • Keenly aware of departmental & TFC operations and assists in ensuring day-to-day functions are running smoothly in order to allow objectives to be met
  • Can assist in data entry to various platforms depending on the need of The Family Collective
  • Will assist TFC staff in researching various topics depending on the need of the collective
  • Assists in creation and distribution of TFC monthly newsletter
  • Maintains identified platform for sharing information between all TFC partners (EX: updated documents that agencies need, updated contact list for all TFC staff, TFC county wide calendars, etc)
  • Provides project management support for TFC including updating project tasks and providing direct assistance to ensure timely project execution

Meeting Planning

  • Prepares agendas and makes arrangements for available resources and materials needed in order to facilitate the accomplishment of the objectives of the meetings
  • Assists in planning and coordinating TFC events such as monthly meetings, quarterly TFC All Staffs, and TFC yearly conference
  • Coordinates services for events such as accommodations, facilities, and catering in order to provide a hospitable environment
  • Evaluates and selects vendors to provide services according to department, TFC, and grant requirements in order to ensure meeting objects are met
  • Prepares all necessary materials to allow for communication before and during meetings
  • Handles all meeting information requests and follows-up to ensure effective communication with all parties involved
  • Welcomes guests and answers or directs inquiries to create a hospitable environment
  • Records meeting minutes to create an accurate account of the meeting, to record decisions made, and assigned actions

Qualifications

Education: Associates Degree in a business-related field

Experience:
Administrative office support: 3 years
Executive Assistant: 2 years
Meeting planning: 1 year

Skills:
Basic computing and data management skills
Proficiency with Microsoft Office products, especially​Outlook, Word, Excel, and PowerPoint
Basic knowledge of Adobe
Written and verbal communication

Competencies

  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteering, advocating, and giving as well as encourage client participation in the areas of Education, Financial Stability, and Health programs. This is in order to create a community where individuals, families and neighborhoods thrive.
  • Relationship Management: Builds relationships with all TFC staff. external funders, corporate partners, individual donors, community members, vendors, and organization stakeholders in efforts to grow and sustain funding; demonstrates credibility in all interactions and demonstrates the ability to effectively build a network of contacts.
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it and to prevent extra work from being performed because of lack of departmental communication.
  • Outcome Motivated: Creates and maintains high performance standards that fulfill The Family Collective administrative needs so that The Family Collective can focus on activities that lead to the acts of volunteering, advocating, and giving as well as client participation in the areas of Education, Financial Stability, and Health programs.
  • Brand Advocate: Conducts oneself in a manner that promotes integrity, trust, and strong ethics, in order to protect the reputation and results of UWGN.
  • Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas; ensures all information is concise, complete, and accurate; follows detailed procedures; organizes, monitors, and maintains all system processes carefully.
  • Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management and setting priorities.
  • Problem Solving/Critical Thinking: Differentiates between when supervisory input is needed and when it is not; identifies opportunities and develops plans to execute; Identifies problems, gathers facts and appropriate resources to resolve issues.
  • Teamwork: Works cooperatively and collaboratively with others to achieve collective goal; shows commitment to the teams’ purpose and goals by providing members critical information that helps drive success; works effectively with different personalities across a variety of social and professional situations.

Environmental Conditions and Physical Demands

  • Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
    Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply for this position, please click here.

Senior Manager, Data & Evaluation

The Data Administrator contributes to the efforts of United Way of Greater Nashville (UWGN) by providing a platform to share two-generation case management impact with funders, stakeholders, and the community at large. This position is responsible for working with multiple data platforms used by UWGN program partners, developing user guides to assist in data entry and site navigation, training partners on system use, troubleshooting data entry issues, analyzing data to identify quality improvement needs, and creating a platform where all data can be understood and shared. Through the Senior Manager, Data & Evaluation, the Community Impact team can ensure that the two-generation coaching/case management work is designed in a way that will create a community where individuals, families and neighborhoods thrive.

Essential Functions

The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Database Training & Quality Assurance

  • Train program partners on the use of each database software, including navigation, required workflow, and proper data entry
  • Design and distribute user manuals to partners that reinforce topics covered in training
  • Provide technical assistance to partners using the database software and work with their staff to ensure data is being entered clearly, accurately, and in a timely manner
  • Provide end-to-end technical support and problem resolution
  • Effectively act as the liaison between our users, vendors and the application development teams
  • In partnership with consultants, develops and maintains a monitoring and performance measurement system.

Data Collection, Analysis & Reporting

  • Develop systems, communications, and standards for using data to provide feedback and support for UWGN’s two generation initiatives
  • Synthesize data from various software databases to create visuals and reports that show program outcomes and progress towards achievement
  • Analyzes collected output, attendance and outcome data and prepares reports for internal use and external distribution summarizing analyzed results
  • Outlines strategies to use data to evidence impact on the individual and community levels; research best practices and community needs.
  • Coordinates data collection, organization and storage

Salesforce admin tasks

  • Serve as primary administrator for the Salesforce instance
  • Handle all basic administrative functions including account maintenance, reports and dashboards, workflows and routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage salesforce data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests
  • Work with management team to establish suitable processes to support administrative, development, and change management activities
  • Assist users to develop or fine-tune reports so they yield meaningful metrics
  • Expand or refine sharing rules and access privileges so records can be properly viewed and manipulated

Qualifications

Education: Bachelor’s Degree

Experience:
Experience using Salesforce, ServicePoint, CharityTracker and/or Efforts To Outcomes as a user or a System Administrator
Developing training manuals
Training program staff on proper data entry
Developing data reports that are both informative and visually appealing
Analyzing data
Providing training and technical assistance for various software products

Skills:
Data Management
Research and analytics
Written, verbal, and technological communication
Proficiency with Microsoft Office products, especially Outlook, Word, Excel, and Access
Ability to look at numbers, trends, and data, and come to conclusions based on findings.
Ability to find, manipulate, and interpret data effectively to inform programming decisions.
Ability to translate data into understandable documents/presentations

Knowledge:
Health and Human Services
Two-Generation Approach
Miscellaneous:
Valid Driver’s License and Proof of Insurance

Competencies

  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteering, advocating, and giving as well as encourage client participation in the areas of Education, Financial Stability, and Health. This is in order to create a community where individuals, families and neighborhoods thrive.
    Relationship Management: Builds relationships with community members and stakeholders to grow and sustain the Two-Generation collective impact work.
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it and to prevent extra work from being performed because of lack of cross-departmental communication.
  • Outcome Motivated: Creates and maintains high performance standards that allow Community Impact team members to be well-informed when creating projects in order for those projects to lead to the acts of volunteering, advocating, and giving as well as client participation in the areas of Education, Financial Stability, and Health programs.
  • Brand Advocate: Conducts oneself in a manner that promotes integrity, trust, and strong ethics, in order to protect the reputation and results of UWMN.
  • Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas; ensures all information is concise, complete, and accurate; follows detailed procedures; organizes, monitors, and maintains all system processes carefully
  • Ability to Multi-task: Ability to manage multiple research projects simultaneously; requires knowledge of time management and setting priorities
  • Problem Solving/Critical Thinking: Differentiates between when supervisory input is needed and when it is not; identifies opportunities and develops plans to execute; Identifies problems, gathers facts, and appropriate resources to resolve issues
  • Initiative and Creativity: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision

Environmental Conditions and Physical Demands

  • Employee spends majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Employee will be required to stand for periods of time during outreach events and trainings.
  • Requires the employee to work externally in the community, driving to different locations.
  • Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb, bend, and balance.
    Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply for this position, please click here.

UNITED WE WIN

These are the hand raisers, game changers, problem solvers and moment makers.
These are the faces of our community.

Looking to Volunteer in the Community?

United Way of Greater Nashville, through a partnership with Hands On Nashville, offers hundreds of opportunities each month for anyone looking to get involved. 

United Way partners with more than 100 agencies to make this all possible.

Learn more about our Partner Agencies on the ground.

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we're seeing results

$19.8 Million

In tax refunds were returned

1,067

People got higher-earning jobs

$2 Million

In debt reduced for clients

1,088

Individuals improved their finances