careers
United Way of Greater Nashville is fueled by more than 100 talented individuals who share a passion for making a difference in our community. We are a diverse group of people, all with varying skills and backgrounds, who work together to support and accelerate the mission of United Way. Our team members are empowered with a sense of autonomy and trust to get the job done, but we also know that we’re at our best when we’re working collaboratively and challenging each other.

Work With Us:

There are a lot of great reasons to work at United Way, but here are just a few highlights (did we mention our generous time off?):

  • We trust our people; they have autonomy in accomplishing our shared goals.
  • We have a flexible and collaborative culture.
  • We advocate for our team members’ growth.
  • We celebrate our individual and collective wins.
  • We invest in our people’s personal and professional well-being.
  • We have fun together; just because we do serious work, doesn’t mean we’re serious all the time.
  • It’s our job to make people’s lives better, which is pretty cool.

Our Benefits:

We offer competitive salaries and a comprehensive benefits package that includes:

  • Health insurance inclusive of medical, dental and voluntary vision benefits
  • Retirement Planning through a 403(b) match
  • Generous vacation, sick and holiday paid time off
  • And much more

No matter what our individual responsibilities may be, we are all focused on our core values of building community, raising funds and creating change. Learn more about our Mission, Vision and Guiding Principles.

Resource Coordinator, The Family Collective

Note: This position is a one-year contract with the possibility of permanent positioning.

Position Summary:
The Resource Coordinator contributes to the efforts of United Way of Greater Nashville (UWGN) by leading efforts to align resources to strengthen a system of support for individuals who are experiencing homelessness or housing insecurity and manage the Landlord Risk Mitigation Fund (LRMF) – a partnership between United Way of Greater Nashville, Rooftop Nashville, and the Metro Homeless Impact Division (MHID). This position is keenly aware of community resources and how to foster alignment among organizations and initiatives. In addition, this position is responsible for coordinating with MHID to develop landlord relationships that increase access to affordable housing.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Initiative Leadership:

  • Works in collaboration with Rooftop Nashville and MHID to develop and assess process for engaging landlords and managing the distribution of resources
  • Works in collaboration with partners to assess the effectiveness of the LRMF and develop practices for improvement
  • Provides training sessions to raise awareness of community resources, increase alignment, and maximize utilization and access to these resources
  • Works in collaboration with partners to develop systems around resource distribution and the alignment of resources
  • Works closely with other housing locators in the community to analyze, identify, and develop strategies to strengthen landlord engagement
  • Identifies, creates, and implements short and long-term goals and objectives with the aim of achieving successful outcomes

Administrative Support:

  • Works in collaboration with MHID to follow up on phone calls with landlords, clients, and partners in a timely manner
  • Ensures efficient inter-program and partner communication by distributing information in a timely manner, allowing for team members to be aware of progress in programs, projects, and procedures
  • Leads the development of reporting for the LRMF
  • Assists in processing of invoices to allow for timely submission of payment to landlords and reimbursement of funds for Rooftop Nashville
  • Maintains related data tracking requirements to fulfill the requirements of the LRMF

Meeting Planning:

  • Prepares agendas and makes arrangements for available resources and materials needed in order to facilitate a successful meeting with partners
  • Prepares all necessary materials to allow for communication before, during and after meetings
  • Handles all meeting information requests and follows-up to ensure effective communication with all parties involved
  • Records meeting minutes to create an accurate account of the meeting, to record decisions made, and assigned actions
  • Other duties as assigned

Qualifications:

  • Education:
    • Bachelor’s Degree in Social Work, Psychology or a related field; Masters’ preferred
    • Associates Degree in a business-related field, or
    • Experience in administration and event planning/project management
  • Experience:
    • Administrative Support: 1 year
    • Non-profit program development and management: 2-3 years
    • Ensuring the fidelity of data entry
  • Knowledge:
    • Serving vulnerable communities
    • Community collaboration
  • Skills:
    • Strong organizational and time management skills
    • Strong written, verbal, and technological communication
    • Relationship cultivation and management
    • Strong problem solving and conflict resolution skills
    • Understanding metrics and evaluation
    • Proficiency with all Microsoft Office products
    • Basic computing skills
  • Miscellaneous:
    • Valid Driver’s License and Proof of Insurance

Competencies:

  • Brand Advocate: Conducts oneself in a manner that promotes integrity, trust, and strong ethics, in order to protect the reputation and results of the UWGN.
  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteering, advocating, and giving.
  • Relationship Management: Builds relationships internally and externally through communication efforts with external funders, corporate partners, individual donors, community members, and organizational stakeholders in efforts to generate enthusiasm of UWGN’s work; demonstrates credibility in all interactions; and demonstrates the ability to effectively build a network of contacts by understanding what motivates individuals and organizations to grow and sustain funding
  • Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for Finance, Health and Education, by developing relationships that drive results
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience
  • Business Acumen: Has keenness in building relationships with business professionals in a manner that is likely to lead to the desired outcome of increased UWGN volunteers, advocates, and givers. Ability to understand UWGN’s mission, operations and functions, the external environment, and how workplace donations to UWGN can contribute to core operational functions and community impact
  • Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management, setting priorities, and managing project plans
  • Initiative and Self-motivation: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision
  • Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques
  • Team Work: Works collaboratively with other to achieve goals and objectives; continually tries to improve team effectiveness; hold self and others accountable for team performance; motivates and encourages all members to work together in order to achieve maximum results; Supports group decisions and puts group goals ahead of own goals; effectively interacts with others

Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 30 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please click here to submit your application for consideration.

Executive Assistant, Executive Office

Position Summary:
The Executive Assistant to the United Way of Greater Nashville (UWGN) CEO provides high-level administrative support, managing and coordinating projects originating from the Office of the CEO, and for administrative management of the CEO’s relationships with the Board of Trustees. Requires acquisition of strong knowledge of UWGN’s priorities, policies and practices. Responsible for seamless coordination of the CEO’s office including liaison with United Way Worldwide, UWGN Senior Team and all staff with a high standard of administrative practices that will help to advance the organization.

This position regularly, frequently, and independently interfaces with high-level internal and external contacts requiring considerable discretion, initiative and confidentiality. The Executive Assistant is a seasoned professional who combines an overall understanding of the CEO’s day-to-day responsibilities while working with minimal supervision, exercising independent judgment, proactively communicating and maintaining confidentiality. This position understands the requirement for flexibility and accommodates shifting priorities and deadlines while representing and supporting the CEO in planning, directing, managing and coordinating the agency’s views and interests.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

  • Serves as functional business partner to CEO, acting as one of primary resources to and extension of CEO for internal interface and engagement. Consistently demonstrates an ability to anticipate needs and deliver solutions and/or resolutions. Maintains constant level of communication with CEO concerning the inner workings and activities of the agency.
  • Utilizes strong and advanced technology skills to enhance and extend the capacity of the CEO’s office; current skills are consistently upgraded and new technologies or use of current offerings is explored and implemented to gain additional effectiveness and efficiencies.
  • Manages and executes all administrative tasks required to efficiently and effectively support the CEO including but not limited to: heavy calendar management, requiring interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of executive meetings; screening incoming calls and correspondence and responding to inquiries independently wherever possible.
  • Arranges detailed travel plans and itineraries, compiles documents for travel-related meetings on behalf of the CEO. Briefs CEO on key aspects of scheduled meetings and attends meetings on his behalf, as directed.
  • Collaborates with administrative staff in an effort to ensure coordination of executive/ administrative support functions.
  • Performs complex and confidential administrative functions including developing and preparing written correspondence, presentations. Responds to routine external correspondence independently as directed by the CEO.
  • Creates and maintains databases, spreadsheets and files. Prepares memos, purchase requisitions, expense reports, payment requests and other department forms and documents. Approves requests on behalf of and as authorized by the CEO.
  • Maintains confidentiality of all corporate, personnel and Board related matters.

Project and Event Management:

  • Plans, coordinates, and assists at various events; arrange logistics for special meetings or events including hotel reservations, equipment reservations, directions, food and refreshments, meeting spaces, and parking as needed.
  • Actively participates in and provides support and assistance for strategic business planning and organizational development efforts.
  • Monitors adherence to project management guidance and directives issued on specific projects.
  • Prepares project reports and presentations for program and project status meetings.
  • Coordinate special projects as directed.

Key Stakeholder Support:

  • Manages, plans logistics and coordinates meetings of the Board of Trustees and other related Board committee meetings.
  • Drafts agendas, schedules, notices, minutes and resolutions of the Board of Trustees meetings, in conjunction with the CEO, as well as other meetings hosted by the CEO, as needed. Takes all appropriate Board meeting minutes and maintains all relevant files for Executive Committee and Board. Ensures in a timely fashion the final approval of all Board minutes drafts by the CEO.
  • Secures location for meetings and manages all meeting logistics.
  • Creates and/or maintains all corporate documents and those of the Board. This includes accurate meeting minutes, resolutions, notices, email distribution lists and up-to-date bylaws, amendments and board minutes.
  • Manages and oversees the production of consistent, accurate, visually appealing informational materials, such as the Board of Trustees Handbooks, Board meeting packets, and other informational and management materials necessary for effective Board committee operations.
  • Responds appropriately to all information requests by members of Board of Trustees.

Qualifications:

  • Education:
    • Bachelor’s Degree in related field.  Degree requirement may be substituted with equal, relevant work experience in addition to the years of experience requirement.
  • Experience:
    • Minimum of seven (7) years experience with supporting and/or serving as an assistant to the Chief Executive Officer, project and Board management, including organizing Board and committee meetings and reporting on their activities
    • Advanced skills with Microsoft Office
    • Performs activities under minimal supervision
  • Knowledge:
    • Ability to work in a fast-paced, highly energized work environment
    • Possess leadership, coordination and organizing skills
    • Must have flexibility, excellent interpersonal skills, project coordination experience
    • Ability to work well with all levels of internal/external management and staff.

Competencies:

  • Strong business acumen
  • Exceptional organizational and planning skills
  • Highly-developed, proactive communication skills
  • Critical thinking skills and ability to anticipate
  • Problem analysis and problem solving skills
  • Information gathering and information monitoring skills
  • Judgment and decision-making ability
  • Initiative and drive
  • Confidentiality and discretion
  • Attention to detail and accuracy
  • Flexibility/nimbleness

Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please click here to submit your application for consideration.

Bilingual Office Administrator, Financial Mobility

Position Summary:
The Financial Mobility Bilingual Office Administrator contributes to the efforts of United Way of Greater Nashville (UWGN) by performing administrative support to both the Financial Empowerment Center (FEC) and Volunteer Income Tax Assistance (VITA) teams to ensure both staff and client success. This position is responsible for being the first point of contact for clients and stakeholders of UWGN’s Financial Mobility direct services, scheduling appointments for FEC counselors, providing referrals to ensure community members receive the services to meet their financial needs, and providing administrative assistance to VITA staff, volunteers, and stakeholders. The work of the Financial Mobility Office Admin helps both programs function efficiently to fulfill UWGN’s mission: to unite the community and mobilize resource so that every child, individual, and family thrives.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Administrative Support

  • Welcomes guests, volunteers, stakeholders, and clients by greeting them, in person or on the telephone; answering or directing inquiries to create a hospitable environment
  • Receives and promptly acts on all appointment requests, referrals and reschedules
  • Enrolls potential clients in the FECBOT database, maintains contact records, and schedules clients in both the FECBOT database and counselor Outlook calendars
  • Analyzes client needs to properly schedule and identify the counselor who is a best fit to meet their needs
  • Reports regularly on call volume, referral rates, contact with clients and no-show rates
  • Stays up to date on most frequent and useful outside referral partner programs and communicates these resources regularly with financial counselors
  • Periodically assists with data cleaning efforts in the database
  • Organizes supplies throughout the building to enable staff to locate needed items quickly
  • Initiates the process for check requests to ensure supplies are stocked and that team members have the resources and tools necessary to perform their responsibilities
  • Prepares conference room and other areas for training, meetings, and events
  • Initiates building maintenance and technology work order process with FEC building management, UWGN, third-party vendors, and Metro General Services to allow the FEC site to maintain peak productivity
  • Annually certifies for VITA tax preparation both at the Advanced Level and Quality Review
  • Works towards content mastery and ability to troubleshoot client tax issues
  • Answers VITA main phone number fielding appropriate requests themselves and forwarding when appropriate, either for client-level or program-level questions
  • Assists with implementation of Virtual VITA platform
  • Maintains equipment records before, during and at the completion of tax season
  • Attends and records notes for both FEC and VITA team meetings
  • Assists FEC and VITA staff with administrative tasks, as requested

Qualifications:

  • Education:
    • High School Diploma or G.E.D equivalent
    • Associates Degree preferred
  • Experience:
    • Administrative office support, customer service, or social work: 2 years
  • Skills:
    • Fluency in Spanish required
    • Basic computing and data management skills
      • Is responsible for maintaining multiple team member’s calendars
    • Multi-line phone skills
    • Proficiency with Microsoft Office products, especially Outlook, Word, Excel, and Publisher
    • Organization
    • Excellent written and verbal communication

Competencies:

  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteering, advocating, and giving as well as encourage client participation in the areas of Education, Financial Mobility, and Health programs. This is in order to create a community where individuals, families and neighborhoods thrive.
  • Relationship Management: Builds relationships with all external funders, corporate partners, individual donors, community members, vendors, and organization stakeholders in efforts to grow and sustain funding; demonstrates credibility in all interactions and demonstrates the ability to effectively build a network of contacts.
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it and to prevent extra work from being performed because of lack of departmental communication.
  • Brand Advocate: Conducts oneself in a manner that promotes integrity, trust, and strong ethics, in order to protect the reputation and results of UWGN.
  • Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas; ensures all information is concise, complete, and accurate; follows detailed procedures; organizes, monitors, and maintains all system processes carefully.
  • Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management and setting priorities.
  • Team Player: Works cooperatively and collaboratively with others to achieve collective goal; shows commitment to the teams’ purpose and goals by providing members critical information that helps drive success; works effectively with different personalities across a variety of social and professional situations.

Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 20 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated with phone headset; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
  • This position is off site from UWGN’s campus. This position is required to attend meetings at UWGN home campus as scheduled

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please click here to submit your application for consideration.

Manager, Ending the HIV Epidemic-West Tennessee

Position Summary:
The Manager of Ending the HIV Epidemic will contribute to the efforts of United Way of Greater Nashville by supporting the Associate Director and the Director of HIV/AIDS Initiative in implementing, overseeing, assessing, and monitoring the Ending the HIV Epidemic grant which provide funds for HIV/AIDS education, care, and prevention in Shelby County. This position is responsible for ensuring the Ending the HIV Epidemic grants are executed and maintained as outlined in the contracts, helps identify gaps, barriers and challenges within the HIV/AIDS community, and strengthening and preserving relationships with various stakeholders, government officials, partners, and volunteers.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

HIV/AIDS Initiative Management Tasks

  • Oversees and monitors, in cooperation with the Associate Director and the Director, the Ending the HIV Epidemic funding in order to ensures all federal, state, and local requirements and contractual guidelines are met
  • Assist Director and Associate Director in application selection and project execution
  • Participates in meetings to encourage information sharing so that all involved are of one accord
  • Serves as a liaison between Tennessee Department of Health (TDH) and funded service organizations
  • Attends and participates in advisory board meetings and annual statewide meetings in order to evaluate the impact of the program and to ensure goals and objectives are met to meet funding requirements
  • Builds and preserves positive relationships with key community stakeholders, partners agencies, and community volunteers for continued program growth and community awareness
  • Develops innovative projects and coordinates roles and activities with community organizations for the purpose of encouraging collaboration for serving the needs of the community
  • Provide programmatic oversite of agencies funded under EHE grant
  • Conducts agency site visits and completes quarterly and annual state or federal reports for the program Associate Director

Qualifications:

  • Education:
    • Bachelor’s Degree in Social Work, Research/Planning, Evaluation, Human Services or related field or 5 years’ relevant experience
  • Experience:
    • Managing federal grants and program planning: 2 years
    • Working in a non-profit environment
    • Community and relationship building
    • Group facilitation and volunteer management
  • Knowledge:
    • Request for Grants Proposal (RFP) process
    • Operations of social services providers
    • HIV/AIDS prevention and education, as well as emergent policies and practices
    • Health Resources and Services Administration (HRSA) guidelines preferred
  • Skills:
    • Analyzing, understanding, and interpreting research
    • Sensitivity to the HIV/AIDS cause without bias
    • Written, verbal, and technological communication
    • Proficiency with Microsoft Office products, especially Outlook, Word, and Excel
  • Miscellaneous:
    • Valid Driver’s License and Proof of Insurance

Competencies:

  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteer, advocate, and give.
  • Relationship Management: Builds relationships internally and externally with all community members, and organizational stakeholders in efforts to grow and sustain enthusiasm of UWGN’s work; demonstrates credibility in all interactions; and demonstrates the ability to effectively build a network of contacts by understanding what motivates individuals and organizations.
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening, collaborating, and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience; gives positive and encouraging recognition to those that have contributed.
  • Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for Finance, Health and Education by developing relationships that drive results.
  • Brand Advocate: Conducts themselves in a manner that promotes integrity, trust and strong ethics, in order to protect the reputation and results of the greater network of UWGN.
  • Initiative and Creativity: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision.
  • Strategy and Planning: Offers advice and creates plans based on analysis of community needs and trends, how those link to responsibilities, capabilities, and potential of the department and organization as a whole, develops well-informed courses of action and strategies that are sensitive to the needs of stakeholders and partners.
  • Problem Solving/Critical Thinking: Differentiates between when supervisory input is needed and when it is not; identifies opportunities and develops plans to execute; Identifies problems, gathers facts and appropriate resources to resolve issues.
  • Team Player: Works cooperatively and collaboratively with others to achieve collective goal; shows commitment to the teams’ purpose and goals by providing members critical information that helps drive success; works effectively with different personalities across a variety of social and professional situations.

Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting or work from home setting.
  • Employee is required to travel up to 20% of the time.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please click here to submit your application for consideration.

Associate Director, Workforce & Education-The Family Collective

Position Summary:
The Associate Director, Workforce & Education, contributes to the efforts of United Way of Greater Nashville (UWGN) by providing leadership, strategy, and vision for poverty alleviation efforts that apply a systems approach to the design and delivery of workforce and education offerings. This position is responsible for overseeing the design and integration of workforce, education, and financial components of The Family Collective (TFC). The Associate Director, Workforce & Education represents United Way of Greater Nashville around multiple high level tables and is integral in convening and fostering community partnerships for the advancement of poverty alleviation strategies utilizing a two-generation and collective impact approach. The Associate Director, Workforce & Education works with partner agencies to foster collaborative efforts that rebuild systems to prevent and end family homelessness.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Initiative Leadership

  • Collaborates with TFC team to develop vision, strategic intentions and program implementation plans
  • Develops strategic intentions to implement action plans and mobilize resources to advance workforce and education efforts with TFC
  • Develops strategic intentions to increase the alignment of workforce, education, and financial capability for TFC
  • Leads the design and implementation of workgroups that support TFC system building efforts
  • Fosters alignment between workforce and education system building efforts with the design and implementation of a program model
  • Fosters alignment between care coordination and housing crisis resolution system building efforts
  • Supports the development of public narratives that clearly convey a problem statement (systemic and programmatic) and the vision and impact of TFC
  • Supports the development of program design around workforce, education, and financial capability

Partnership, Network, and Professional Development

  • Builds partnerships that advance The Family Collective’s and UWGN’s goals, increases resources and knowledge of work, and creates alignment that expands our presence and impact in the community (local, state, national)
  • Builds relationships with key stakeholders including local and state and government leaders, workforce and education leaders, and non-profit service providers to foster collaborative efforts and strengthen community initiatives
  • Represent The Family Collective’s interest at community leadership tables including local, state, and public or private convenings in order to share TFC’s mission support the development of opportunities for collaboration
  • Stays abreast of current trends, initiatives, policy changes and best practices impacting workforce, education, and financial capability
  • Conducts research on the utilization of workforce and education efforts to foster long term sustainable strategies that will significantly reduce poverty

Qualifications:

  • Education:
    • Bachelor’s Degree in Arts or Science or a related field; Masters’ preferred
  • Experience:
    • Collective Impact Project Leadership: 2 years
    • Program development and management: 4 years
    • Supervisory: 3 years
  • Knowledge:
    • 2Gen and Collective Impact trends, best practices
    • Collective Impact initiatives and best practices
    • Understanding of Adult Education and Workforce Development best practices
    • Research, assessments, and evaluation practices
    • Basic grant management accounting and invoice management
    • Basic understanding of data warehousing and shared platforms
    • Local 2Gen efforts and initiatives
    • Grant research and writing
  • Skills:
    • Strategic planning
    • Staff management
    • Excellent written and oral communication skills
    • Ability to multi-task
    • Relationship cultivation and management
    • Strong presentation skills
    • Project management
    • Proficiency with Microsoft Office products including: Outlook, Word, and Excel
  • Miscellaneous:
    • Valid Driver’s License and Proof of Insurance

Competencies:

  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteer, advocate, and give.
  • Relationship Management: Builds relationships internally and externally with organizational stakeholders in efforts to grow and sustain enthusiasm of United Way of Greater Nashville’s work; demonstrates credibility in all interactions; and demonstrates the ability to effectively build a network of contacts by understanding what motivates individuals and organizations
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening, collaborating, and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience; gives positive and encouraging recognition to those that have contributed.
  • Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for Finance, Health and Education by developing relationships that drive results.
  • Strategy and Planning: Works with Director, Community Impact, Education to develop education-focused strategies based on analysis of community needs and trends, how those link to responsibilities, capabilities, and potential of the department and organization, develops well-informed courses of action and strategies that are sensitive to the needs of stakeholders and partners
  • Leadership and Navigation: Exhibits behaviors consistent with organizational culture, fosters collaboration, understands the most effective and efficient way to accomplish tasks and achieve results within the parameters of processes, systems, and policies; demonstrates agility and expertise when leading volunteer, advocate, give initiatives
  • Program Knowledge: Demonstrates knowledge of techniques, research, skills, procedures, best practices, and resources in the education field to become a subject matter expert; applies knowledge to provide strategic leadership to the education team, identify issues and internal problems, and continuously improve programs; works to continue to develop professionally and increase knowledge and skills
  • Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques

Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb, bend, and balance.
  • Employee spends a majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Frequent driving of vehicle for stakeholder meetings
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please click here to submit your application for consideration.

Administrative Assistant, The Family Collective

Position Summary:
The Administrative Assistant contributes to the efforts of United Way of Greater Nashville by performing administrative support, project management assistance, and meeting planning tasks for The Family Collective (TFC). This position will ensure that, as a team, The Family Collective leads with transparency and proficiency. This position is keenly aware of operations and assists in ensuring day-to-day operations are running smoothly in order to allow department objectives to be met. In addition, this position is responsible for coordinating resources necessary for successful internal and external meetings that initiate deeper partner and client relationships.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Administrative Support

  • Ensures efficient inter-departmental communication by distributing information allowing for team members to be aware of progress in programs, projects, and departmental procedures
  • Submits TFC expense reports, purchase orders, and check requests
  • Purchases office supplies to ensure team members have the resources and tools necessary to perform their responsibilities
  • Assist, as needed, in preparing confidential contract agreements between UWGN’s The Family Collective and its funded agencies to ensure both parties are aware of the criteria within the partnership
  • Keenly aware of departmental & TFC operations and assists in ensuring day-to-day functions are running smoothly in order to allow objectives to be met
  • Can assist in data entry to various platforms depending on the need of The Family Collective.
  • Will assist TFC staff in researching various topics depending on the need of the collective.
  • Assists in creation and distribution of TFC monthly newsletter
  • Maintains identified platform for sharing information between all TFC partners (EX: updated documents that agencies need, updated contact list for all TFC staff, TFC county wide calendars, etc)
  • Provides project management support for TFC including updating project tasks and providing direct assistance to ensure timely project execution
  • Assists in maintaining or updating project management platforms such as Thinkific and TFC Partner Portal.

Meeting Planning

  • Prepares agendas and makes arrangements for available resources and materials needed in order to facilitate the accomplishment of the objectives of the meetings
  • Assists in planning and coordinating TFC events such as monthly meetings, quarterly TFC All Staffs, and TFC yearly conference.
  • Coordinates services for events such as accommodations, facilities, and catering in order to provide a hospitable environment. Evaluates and selects vendors to provide services according to department, TFC, and grant requirements in order to ensure meeting objects are met.
  • Prepares all necessary materials to allow for communication before and during meetings
  • Handles all meeting information requests and follows-up to ensure effective communication with all parties involved
  • Welcomes guests and answers or directs inquiries to create a hospitable environment
  • Records meeting minutes to create an accurate account of the meeting, to record decisions made, and assigned actions

Qualifications:

  • Education:
    • Associates Degree in a business-related field
  • Experience:
    • Administrative office support: 3 years
    • Executive Assistant: 2 years
    • Meeting planning: 1 year
  • Skills:
    • Basic computing and data management skills
    • Proficiency with Microsoft Office products, especially Outlook, Word, Excel, and PowerPoint
    • Basic knowledge of Adobe
    • Written and verbal communication

Competencies:

  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteering, advocating, and giving as well as encourage client participation in the areas of Education, Financial Stability, and Health programs. This is in order to create a community where individuals, families and neighborhoods thrive.
  • Relationship Management: Builds relationships with all TFC staff. external funders, corporate partners, individual donors, community members, vendors, and organization stakeholders in efforts to grow and sustain funding; demonstrates credibility in all interactions and demonstrates the ability to effectively build a network of contacts
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it and to prevent extra work from being performed because of lack of departmental communication
  • Outcome Motivated: Creates and maintains high performance standards that fulfill The Family Collective administrative needs so that The Family Collective can focus on activities that lead to the acts of volunteering, advocating, and giving as well as client participation in the areas of Education, Financial Stability, and Health programs
  • Brand Advocate: Conducts oneself in a manner that promotes integrity, trust, and strong ethics, in order to protect the reputation and results of UWGN.
  • Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas; ensures all information is concise, complete, and accurate; follows detailed procedures; organizes, monitors, and maintains all system processes carefully
  • Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management and setting priorities
  • Problem Solving/Critical Thinking: Differentiates between when supervisory input is needed and when it is not; identifies opportunities and develops plans to execute; Identifies problems, gathers facts and appropriate resources to resolve issues
  • Teamwork: Works cooperatively and collaboratively with others to achieve collective goal; shows commitment to the teams’ purpose and goals by providing members critical information that helps drive success; works effectively with different personalities across a variety of social and professional situations

Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb, bend, and balance.
  • Employee spends a majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please click here to submit your application for consideration.