Intern Summary:
Contributes to the efforts of United Way of Greater Nashville (UWGN) by supporting the 2-1-1 program so that UWGN continues to serve the local community by connecting callers to the necessary resources to meet their needs. The intern will assist with ensuring the consistency and accuracy of the 2-1-1 database.

This internship will provide:

• Knowledge of UWGN’s culture, vision and mission statement
• A broader perspective on how UWGN/2-1-1 serves the community
• The opportunity to acquire specific skills that are needed to achieve professional goals
• Hands-on work experience in the non-profit field

Responsibilities:

• Researches, gathers and analyzes information about organizations and community services using print literature, the Internet, telephone interviews, site visits and community forums to ensure data integrity
• Narrows down information collected into key points and inputs the entry or series of entries that accurately reflect the organization’s structure and services to provide accurate referrals
• Contacts agencies to add, update, and remove resources to ensure the accuracy of the database
• Develops working relationships with agency staff from government, nonprofit and for-profit organizations to assist in maintaining awareness of and support for the resource database and to ensure that UWGN is promptly notified of changes to the services or structure of the organization

Ideal candidate will have high energy, the drive to succeed and will fit the following profile:

• Available 2 to 3 days a week between the hours of 8:00 am – 4:30 pm. Schedules can be flexible.
• Strong interpersonal, communication and problem-solving skills
• Proficient with Microsoft Office
• A personal computer and access to the internet
• A valid driver’s license and proof of insurance

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please email resumes to LaKelia Lovan for consideration.

Position Summary:
The Associate Director, Education contributes to the efforts of United Way of Greater Nashville (UWGN) by providing leadership, strategy, and vision for education initiatives within Community Impact to ensure children succeed social emotionally and academically, and teachers, families, and communities thrive. This position is integral in forming and strengthening key organizational partnerships to advance UWGN’s mission of supporting communities through education, listening channels, and empowerment. The Associate Director, Education is responsible for ensuring all education initiatives achieve the scaling of presence and impact within the community and agency partners are supported through the community impact funding allocations process with fidelity, consistent and clear communication, and connection.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Leadership, Strategic Planning and Budgeting

• Work with Director, Education to develop a vision and strategic plan for education initiatives which outline the strategies, tactics, systems, and resources necessary to achieve desired outcomes
• Collaborate with the Director, Education to develop strategic plan for education initiatives to ensure that UWGN can successfully fulfill and sustain its mission into the future
• Ensures a strong return on investment to volunteers, advocates, and donors through continuous educational gains and strengthening partnerships.
• Supervise, manage, and support education initiative managers to ensure the team has knowledge and resources needed to achieve program-level, departmental, and organizational goals.
• Work with Director, Education to ensure community impact funding allocations process is executed with fidelity, delivers consistent and clear communication, and maintains strong connection and relationship with agency partners.
• Oversee and operate within the financial budget for education initiatives to ensure the financial stability of the organization
• Support workplace engagement and marketing to communicate the impact of education initiatives to the community and inspire volunteering, building advocates and ambassadors, and increased giving
• Works to identify and secure grant funding for education initiatives using new and existing resources.
• Stay abreast of best practices, current research, and policy across the early education continuum.
• Represent UWGN at community tables as appropriate and determined by Director, Education.
• Provide leadership to the education team in the absence and at the request of the Director, Education.

Partnership, Network and Professional Development

• Develop and maintain positive relationships with community stakeholders to advance the work of UWGN’s education initiatives and other education related bodies of work.
• Provide direction and support to partner organizations and key community stakeholders in aligning their work to the common agenda.
• Build partnerships that advance UWGN’s goals, increase resources, knowledge, and revenue within the education focus area and positions UWGN to increase its presence and impact in the community.
• Coordinate with other communities to maintain a full understanding of the current landscape of local, regional and national activities in early education and education to inform the local approach to and investment in education initiatives and community partners.

Qualifications:

• Education:
  • Bachelor’s degree or higher in early childhood, education, human development, public policy, public administration or a related field.
• Experience:
  • Knowledge of and experience in early care and education (birth to third grade preferred) programs and systems.
  • Leadership skills and experience, including managing teams, volunteer programs or community-based initiatives involving different disciplines, experiences and interests.
  • Collecting, analyzing, and using data to inform planning, implementation, and evaluation.
  • Experience developing and implementing complex strategic plans.
  • Experience with development of funding proposals.
  • Stakeholder engagement and relationship building with community partners.
• Skills:
  • Demonstrate understanding of and commitment to issues of equity, diversity, and cultural competence in early childhood system building.
  • Excellent communications skills, including meeting facilitation, public speaking and presentation skills, and writing skills.
  • Handle and prioritize multiple activities with flexibility to respond to changing circumstances or priorities.
  • Set priorities and support teams in their management of multiple projects and recommend an effective course of action.
  • Strong decision-making skills with use of good judgement in recognizing scope of authority.
  • Proficient computer skills in Microsoft Word, Excel, Outlook, PowerPoint, and the internet.

Competencies:

• Relationship Management: Builds relationships internally and externally with organizational stakeholders in efforts to grow and sustain enthusiasm of UWGN’s work; demonstrates credibility in all interactions; listens effectively, considers the perspective of others and approaches problem solving thoughtfully and from a position of partnership.
• Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening, collaborating, and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience; gives positive and encouraging recognition to those that have contributed.
• Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for early education work by developing relationships that drive results.
• Strategy and Planning: Works with Director, Education to develop long-term strategies for UWGN Initiatives that are aligned with UWGNs mission, vision and strategic plan, areas of work led by the education team, and data-informed community need.
• Leadership and Navigation: Exhibits behaviors consistent with organizational culture, fosters collaboration, understands the most effective and efficient way to accomplish tasks and achieve results within the parameters of processes, systems, and policies.
• Program Knowledge: Demonstrates knowledge of techniques, research, skills, procedures, best practices, and resources in the early education field to become a subject matter expert; applies knowledge to provide strategic leadership to the education team, identify issues and internal problems, and continuously improve programs; works to continue to develop professionally and increase knowledge and skills.
• Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques.

Environmental Conditions and Physical Demands:

• Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb and balance.
• Employee spends a time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

Position Summary:
The Senior Manager of Strategy and Partnerships, Blueprint contributes to the efforts of United Way of Greater Nashville (UWGN) by providing leadership, strategy, and vision for Blueprint work within Community Impact to ensure children succeed social emotionally and academically, and teachers, families, and communities thrive. This position is integral in forming and strengthening key organizational partnerships to advance UWGN’s mission of supporting communities through education, listening channels, and empowerment. The Senior Manager is responsible for ensuring all Blueprint initiatives achieve the scaling of presence and impact within the community.

Essential Functions:
The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Leadership, Strategic Planning and Budgeting

• Work with Director, Blueprint and steering committee/work groups to develop a vision and strategic plan for Blueprint initiatives which outline the strategies, tactics, systems, and resources necessary to achieve desired outcomes
• Collaborate with the Director, Blueprint to track strategic plan for Blueprint initiatives to ensure that UWGN can successfully fulfill and sustain its mission as backbone into the future
• Support the alignment of strategies through clear communication channels and effective documentation of the work group process
• Supervise volunteers, contractors, and interns to support the work
• Build rapport, coach and support Blueprint partners and co-chairs to ensure they have knowledge and resources needed to achieve systems goals
• Facilitate and support 3-5 work groups
• Build co-chair facilitation guide and tools; conduct trainings with Blueprint partners to increase community leadership capacity
• Stay abreast of best practices, current research, and policy across the early education continuum.
• Represent UWGN at community tables as appropriate and determined by Director, Blueprint.
• Provide leadership to the Blueprint or education team in the absence and at the request of the Director, Blueprint.

Partnership, Network and Professional Development

• Develop and maintain positive relationships with community partners to advance the work of Blueprint initiatives and other education related bodies of work.
• Develop and deliver presentations to diverse groups to raise community awareness about Blueprint work.
• Provide direction and support to partner organizations and key community stakeholders in aligning their work to the common agenda.
• Build partnerships that advance UWGN’s goals, increase resources, and knowledge within the education focus area and positions UWGN to increase its presence and impact in the community.
• Coordinate with other communities to maintain a full understanding of the current landscape of local, regional and national activities in early education and education to inform the local approach to education initiatives and community partners.

Qualifications, Knowledge, Skills, and Abilities

• Knowledge of and experience in early care and education (birth to third grade preferred) programs and systems.
• Knowledge of and experience in systems building, collective impact, and community-based work.
• Leadership skills and experience, including managing teams, volunteer programs or community-based initiatives involving different disciplines, experiences and interests.
• Experience collecting, analyzing, and using data to inform planning, implementation, and evaluation.
• Demonstrate understanding of and commitment to issues of equity, diversity, and cultural competence in early childhood system building.
• Excellent communications skills, including meeting facilitation, public speaking and presentation skills, and writing skills.
• Experience developing, tracking and implementing complex strategic plans.
• Experience in stakeholder engagement and relationship building with community partners.
• Handle and prioritize multiple activities with flexibility to respond to changing circumstances or priorities.
• Set priorities and support teams in their management of multiple projects and recommend an effective course of action.
• Strong decision-making skills with use of good judgement in recognizing scope of authority.
• Proficient digital skills in Microsoft Office, Google suite, Canva, Zoom, digital white boards, and project management software.
• Bachelor’s degree or higher in early childhood, education, human development, public policy, public administration or a related field.

Competencies:

• Relationship Management:  Builds relationships internally and externally with organizational stakeholders in efforts to grow and sustain enthusiasm of UWGN’s work; demonstrates credibility in all interactions; listens effectively, considers the perspective of others and approaches problem solving thoughtfully and from a position of partnership.
• Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening, collaborating, and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience; gives positive and encouraging recognition to those that have contributed.
• Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for early education work by developing relationships that drive results.
• Strategy and Planning: Works with Director, Blueprint to develop long-term strategies for UWGN Initiatives that are aligned with UWGNs mission, vision and strategic plan, areas of work led by the education team, and data-informed community need.
• Leadership and Navigation: Exhibits behaviors consistent with organizational culture, fosters collaboration, understands the most effective and efficient way to accomplish tasks and achieve results within the parameters of processes, systems, and policies.
• Program Knowledge: Demonstrates knowledge of techniques, research, skills, procedures, best practices, and resources in the early education field to become a subject matter expert; applies knowledge to provide strategic leadership to the education team, identify issues and internal problems, and continuously improve programs; works to continue to develop professionally and increase knowledge and skills.
• Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques.

Environmental Conditions and Physical Demands:

• Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb and balance.
• Employee spends a majority of time seated, working in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

Position Summary:
The Financial Counselor contributes to the efforts of United Way of Greater Nashville (UWGN) by providing high-quality, one-on-one financial counseling to individuals in the community through the Financial Empowerment Center (FEC). This position is responsible for giving clients the tools to experience financial freedom, empowerment, and security.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

FEC Counselor Tasks

• Conducts one-on-one financial counseling sessions to empower individuals to manage income and expenses, navigate a complex system and achieve their financial goals
• Documents and follows up with counseling sessions to track and further individual client progress as well as demonstrate FEC program success through compelling, complete data
• Builds rapport with clients to cultivate trust and engagement in counseling sessions
• Researches financial products and services that affect clients; utilizes and contributes to team’s experience and knowledge base for the benefit of all clients and counselors
• Communicates with third parties including collection agencies, lawyers, and lenders on behalf of clients to verify or resolve billing or collection errors, disputes, and negotiations and teach the client this skill for future use
• Builds peer relationships within FEC network and general community to ensure strong, reciprocal referrals, as many clients have needs that fall outside of FEC scope
• Conducts outreach to a broad range of stakeholders, including: potential clients, network partners, workplace campaigns and community members to sustain and grow the FEC, as needed
• Trains with senior members of staff on both financial content and internal processes prior to seeing clients and works with assigned mentor over the course of their first year to ensure a solid foundation for counseling practice and program integrity
• Achieves certification through Cities for Financial Counseling curriculum and exams
• Participates in ongoing professional development, including Advanced VITA certification

Qualifications:

• Education:
  • Bachelor’s Degree in social work, business, finance, or related field; or 3 years relevant experience
• Experience:
  • Preferred: Financial counseling
  • Professional experience including one or more of the following: banking, social work, financial services, home ownership education, credit counseling, coaching/counseling
• Knowledge:
  • Budget creation and management
  • Working with diverse populations
  • Financial services and management
  • Credit Bureau Reporting System
• Skills:
  • Negotiation
  • Research
  • Ability to multi-task
  • Navigating community resources
  • Written, oral, and technological communication
  • Ability to relate to people of varied economic, racial, ethnic & religious backgrounds
  • Proficiency with Microsoft Office products, especially Outlook, Word, and Excel
• Miscellaneous:
  • Preferred: A valid Driver’s License & proof of insurance

Competencies:

• Mission Driven: Focuses on needs and aspirations of the community
• Effective Communication: Ability to collaborate and effectively communicate through oral, written and technological means; active listening, collaborating and expressing oneself clearly, to ensure those that need specific information acquire it
• Relationship Management: Builds relationships internally and externally; demonstrates credibility in all interactions; builds rapport to cultivate trust, and demonstrates the ability to effectively build a network of contacts
• Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for the community by developing relationships that drive results
• Problem Solving/Critical Thinking: Differentiates between when supervisory input is needed and when it is not; identifies opportunities and develops plans to execute; identifies problems, gathers facts and appropriate resources to resolve issues
• Initiative and Creativity: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision
• Stress Tolerance: Ability to manage stress levels while under strict deadlines by preparing for problems and opportunities in advance; effectively handles client interactions to ensure successful sessions; ability to remain flexible
• Team Player: Works cooperatively and collaboratively with others to achieve collective goals; shows commitment to the team’s purpose and goals by providing critical information that helps drive success; works effectively with different personalities across a variety of social and professional situations
• Time Management: Manages own time, priorities, and resources to achieve goals; prioritizes tasks by importance and deadline; adjusts priorities as situations change; easily transitions between tasks and picks up where left off when interrupted; uses sound methods to plan and track work, appointments, and commitments
• Mental Resilience: Ability to properly adapt to stress and adversity; demonstrates mental resilience by determining strategies to tackle tough situations, adjust strategies throughout the process, collaborate with team members to ensure best practices are being followed, and remain engaged and connected with the situation when under pressure

Environmental Conditions and Physical Demands:

• Is required to work nights and some Saturdays according to schedule set by manager and the needs of the community.
• Employee spends a time seated; working at a desk in front of a computer monitor.
• Employee will be required to stand for long periods of time during outreach and trainings.
• Requires the employee to work externally in the community. This may require traveling to various locations throughout the day for counseling or outreach based on schedule.
• Employee must occasionally lift and/or move up to 20 pounds. The employee is required to stand, walk, climb, and balance.
• Manual dexterity sufficient to reach/handle items and work with the fingers and perform repetitive hand/wrist motions.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

Position Summary:
The Manager, Read to Succeed (RTS) contributes to the work of United Way by providing leadership and a strong commitment to impact early care and education in United Way’s multi-county footprint. This position oversees the implementation of the RTS program across twelve (12) early learning centers and is responsible for setting the strategic vision for the program and the fidelity of its implementation. This position also contributes to United Way’s ability to address opportunity gaps in the early education space which can include, but is not limited to, policy, data and evaluation, and strategic partnership engagement.

Read to Succeed (RTS) is UWGN’s early childhood initiative that supports early literacy in Davidson County. RTS envisions a community of early childhood professionals who are equipped to provide high-quality education to children, ensuring they are prepared for kindergarten and lifelong success. Since 2002, RTS has partnered with early childcare centers to ensure centers have access to research-based social-emotional programs, brain-based and developmentally appropriate academic curriculums, high-quality professional development, green outdoor space, validated tools to assess the whole child, intentional partnerships, high-quality family engagement practices, and access to high-quality lending and classroom libraries.

Responsibilities: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Program Administration

• Collaborate with Senior Manager, Early Learning and Training to support social-emotional training needs for Tier 2 & 3 partners (leverage UWGN’s Education Workshop Catalog offerings and RTS Professional Development Archive) and to coordinate any supports for partners.
• Manage program administration and program support needs (budget management, curriculum implementation schedule, program calendar, Teaching Strategies GOLD, and Conscious Discipline assessment schedule).
• Collaborate with Director, Education and Senior Manager, Early Learning and Training to design and establish a Read to Succeed Network of childcare center providers to increase our reach and impact in the community.
• Collaborate with supervisor and UWGN’s workplace engagement and marketing teams to communicate our early care and education impact.

Professional Development & Training

• Plan, coordinate, and facilitate purposeful and strategic interactions with instructional coaches and center leadership that will add value to partners and advance efforts in the ECE space.
• Coordinate program year kick-off, joint and instructional coach meetings, Conscious Discipline Action Team meetings, Frog Street curriculum implementation and coaching, and onboarding new center directors and instructional coaches.

Data Management

• Oversee data, curriculum and assessment management, and program outcomes used to report to internal and external stakeholders (annual impact reports, Teaching Strategies GOLD, Conscious Discipline)

Community Engagement

• Represent UWGN at community tables focused on early care and education outcomes as appropriate and determined by supervisor.
• Engage in and support Blueprint for Early Childhood Success/Raising Readers Nashville action teams and implementation strategies.
• Support any additional projects or duties as needed or requested by supervisor.

Qualifications:

• Education and Experience:
  • Bachelor’s Degree in education or other field
  • 4+ years professional experience
  • Experience in program implementation and data management
  • Knowledge of birth-to-age-eight best practices, and/or education policy (preferred)
  • Teaching and/or administrative experience in early childhood education and/or K-3 (preferred)
• Desired Knowledge, Skills, and Abilities:
  • Belief and passion for high-quality early care and education for all children
  • Knowledge of early literacy assessment tools and ability to coach Teaching Strategies GOLD, Frog Street Curriculum and Conscious Discipline (preferred)
  • Strong verbal and written communication skills
  • Strong interpersonal skills with the ability to build and maintain relationships with UWGN staff, RTS and other community partners.
  • Maintains a high standard of quality, attention to detail, and results orientation.
  • Proficient in analyzing data to inform decision making.
  • Strong presentation and facilitation skills, problem solving, project management, and time management.
  • Proficient in Microsoft office products (Word, Excel, PowerPoint)

Environmental Conditions and Physical Demands:

• Employee spends a portion of time seated, working from a computer.
• Ability to operate a vehicle frequently; valid driver’s license and proof of insurance required.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.