Position Summary:
The Financial Counselor contributes to the efforts of United Way of Greater Nashville (UWGN) by providing high-quality, one-on-one financial counseling to individuals in the community through the Financial Empowerment Center (FEC). This position is responsible for giving clients the tools to experience financial freedom, empowerment, and security, aligning with UWGN’s mission to unite the community and mobilize resources so that every child, individual and family thrives.

Primary Duties & Responsibilities:

• Conducts one-on-one financial counseling sessions to empower individuals to manage income and expenses, navigate a complex system and achieve their financial goals
• Documents and follows up with counseling sessions to track and further individual client progress as well as demonstrate FEC program success through compelling, complete data
• Builds rapport with clients to cultivate trust and engagement in counseling sessions
• Research financial products and services that affect clients; utilizes and contributes to team’s experience and knowledge base for the benefit of all clients and counselors
• Communicates with third parties including collection agencies, lawyers, and lenders on behalf of clients to verify or resolve billing or collection errors, disputes, and negotiations and teach the client this skill for future use
• Builds peer relationships within FEC network and general community to ensure strong, reciprocal referrals, as many clients have needs that fall outside of FEC scope
• Trains with Senior Financial Counselors on both financial content and internal processes prior to seeing clients and works with assigned mentor over the course of their first year to ensure a solid foundation for counseling practice and program integrity
• Participates in ongoing professional development, including Advanced VITA certification
• Demonstrates patience and persistence supporting clients experiencing financial crisis in a constantly shifting and uncertain situation, particularly those accessing social services for the first time.

Education:

• Preferred: Bachelor’s degree in social work, business, finance, or related field; or 3 years relevant experience

Qualifications:

• Financial Counseling Certification training must be completed and CFE Fund exams passed within 3 months of hire. Official certification must be obtained through the training organization within 1 year of hire.
• Preferred: Financial counseling
• Professional experience including one or more of the following: banking, social work, financial services, home ownership education, credit counseling, coaching/counseling
• Budget creation and management
• Working with diverse populations
• Financial services and management
• Credit Bureau Reporting System
• Ability to relate to people of varied economic, racial, ethnic & religious backgrounds
• Navigation of complex financial topics
• Goal setting
• Written, oral, and technological communication
• Negotiation
• Research
• Navigating community resources
• Ability to multi-task
• Proficiency with Microsoft Office products, especially Outlook, Word, and Excel
• Preferred: A valid Driver’s License & proof of insurance
• Preferred: Bilingual

Physical Demands:
Visual acuity, manual dexterity, hearing, driving, standing, walking, sitting, stooping, bending, lifting, and carrying 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform their essential duties.

Working Conditions:

• Is required to work nights and some Saturdays according to the schedule set by manager and the needs of the community.
• Requires the employee to work externally in the community. This may require traveling to various locations throughout the day for counseling or outreach based on schedule.
• Minimum of 37.5 hours per week. Based on campaign schedules, position often requires work beyond traditional hours
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

Disclaimer:
This position description is not intended to be all-inclusive. An employee will also perform other reasonably related business duties as assigned by immediate supervisor or volunteer leadership as required. This position description does not constitute a written or implied contract of employment. United Way of the Greater Nashville reserves the right to revise or change the description and specifications as the need arises.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply, please visit this site, create an account and submit your application for consideration.

Position Summary:
The Regional Manager of SNAP E&T-West TN contributes to the efforts of United Way of Greater Nashville by supporting the Associate Director, Economic Mobility-SNAP E&T, and the Director, Community Impact in identifying and fostering relationships with community partners within its respective region. The responsibilities include, but are not limited to onboarding, implementing, overseeing, assessing, and monitoring the SNAP Employment & Training (E&T) subcontractors who help eligible participants achieve their vocational goals and increase self-sufficiency through education, skills training, and supportive services. This position is responsible for ensuring subcontracts are executed and maintained as outlined, helping identify the gaps, barriers, and challenges within the community for the advancement of economic mobility.

Primary Duties & Responsibilities:

• Develops and maintains collaborative partnerships and contractual agreements within their respective region to reach more individuals and families eligible for workforce development, job skills training, and education.
• Oversees and monitors, in cooperation with the Associate Director and the Director, the SNAP E&T funding in order to ensure all federal, state, and local requirements and contractual guidelines are met.
• Participates in meetings to encourage information sharing so that all involved are of one accord.
• Serves as a liaison between the United Way of Greater Nashville and community partners within the respective region.
• Attends and participates in regional stakeholder meetings and bi-annual statewide meetings in order to evaluate the impact of the program and to ensure goals and objectives are met to meet funding requirements.
• Builds and preserves positive relationships with key community stakeholders, partner agencies, and the community for continued program growth and community awareness.
• Develop innovative projects and coordinate activities within community organizations for the purpose of encouraging collaboration for serving the needs of the community through the SNAP E&T program to provide continued program awareness.
• Conducts agency site visits and completes monthly, quarterly, and annual state or federal reports for the Associate Director.

Education:

• Preferred: Bachelor’s Degree in Social Work, Research/Planning, Evaluation, Human Services or related field or 5 years relevant experience.

Qualifications:

• Experience:
  • Program management: 3 years (SNAP E&T preferred)
  • Managing federal grants and program planning: 2 years
  • Working in a non-profit environment
  • Community and relationship building
  • Group facilitation and volunteer management
• Knowledge:
  • Workforce development and career pathways
  • Serving diverse populations and income levels
  • Financial services and management
  • Community development
• Skills:
  • Analyzing, understanding, and interpreting research
  • Written, oral, and technological communication
  • Ability to relate to people of varied economic, racial, ethnic & religious backgrounds
  • Proficiency with Microsoft Office products, especially Outlook, Word, and Excel
• Miscellaneous:
  • Valid Driver’s License and Proof of Insurance

Physical Demands:
Visual acuity, manual dexterity, hearing, driving, standing, walking, sitting, stooping, bending, lifting, and carrying 10 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.

Working Conditions:

• Minimum of 37.5 hours per week. Based on campaign schedules, position often requires work beyond traditional hours
• Flexible schedule required during special projects and events
• Work involves frequent interaction with other members of the United Way staff, volunteers, representatives of non-profit agencies and the general public
• Occasional use of personal vehicle (mileage will be reimbursed)
• The employee is required to stand, walk, climb, and balance.
• Manual dexterity sufficient to reach/handle items and work with the fingers and perform repetitive hand/wrist motions.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
• Employee is required to travel up to 20% of the time

Disclaimer:
This position description is not intended to be all-inclusive. An employee will also perform other reasonably related business duties as assigned by immediate supervisor or volunteer leadership as required. This position description does not constitute a written or implied contract of employment. United Way of the Greater Nashville reserves the right to revise or change the description and specifications as the need arises.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply, please visit this site, create an account and submit your application for consideration.

Position Summary:
The Grants Fiscal Analyst contributes to the efforts of United Way of Greater Nashville (UWGN) by continuing to develop and strengthen the SNAP Employment and Training (SNAP E&T) program statewide. The Grants Fiscal Analyst is responsible for ensuring the SNAP E&T program has the capabilities to support subcontractors, assist with expanding the program, monitor federal mandated case management database, and ensure financial reporting is accurate according to federal and state requirements.

Primary Duties & Responsibilities:

• Monitor and review fiscal aspects of the interagency agreement and subcontracts related to the SNAP E&T program to ensure compliance with state and federal regulations.
• Monitor contracts and maintain billing processes. This includes creating billing, budget, and invoice templates in collaboration with the Associate Director, Economic Mobility, when applicable, and assisting subcontractors in proper billing mechanisms to ensure best practices.
• Analyze current expenditures and coordinate with the Associate Director and Regional Managers on the development and projections for future funding scenarios.
• Respond to inquiries from subcontractors related to fiscal issues regarding the SNAP E&T program in collaboration with Regional Managers.
• Review supporting documents and invoices to ensure that they are accurate according to state regulations for submission and payment while tracking expenditure.
• Review, interpret, and correct discrepancies with SNAP E&T reported allowances.
• Work closely with Regional Managers and subcontractors to ensure the Department of Human Services and the Department of Labor monthly reporting is completed according to defined deadlines.
• Monitor case notes, data input by subcontractors, to ensure they provide sufficient detail of services provided and expenses spent on a monthly basis.
• Stay current on SNAP E&T program modifications to ensure subcontractors maintain the fiscal compliance and integrity of programming.
• Maintain professional communication with staff, partners, and community stakeholders.
• Work independently and cross-functionally with the Associate Director and Regional Managers.
• Adheres to all guidance and regulations for SNAP E&T grant and ensures subcontractors are successfully implementing grant requirements and compliance with all terms and conditions.
• Responsible for all grant reporting in the state’s prescribed grant reporting system, Smart Simple. I.e. closeout packages, monthly expenditure claims, MER, and FAR, reports.
• Provide technical assistance to subcontractors as needed.
• Other duties as assigned.

Education:

• Bachelor’s degree in social work, business, finance, or related field; or 4 years relevant experience.

Qualifications:

• Program management
• Working with and engaging nonprofit organizations
• State and/or federal grant implementation and management (SNAP E&T preferred)
• Community and relationship building
• Written, oral, and technological communication
• Ability to relate to people of varied economic, racial, ethnic & religious backgrounds
• Proficiency with Microsoft Office products, especially Outlook, Word, and Excel
• A valid driver’s license & proof of insurance

Physical Demands:
Visual acuity, manual dexterity, hearing, driving, standing, walking, sitting, stooping, bending, lifting, and carrying 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.

Working Conditions:

• Minimum of 37.5 hours per week. Based on campaign schedules, position often requires work beyond traditional hours
• Flexible schedule required during special projects and events
• Work involves frequent interaction with other members of the United Way staff, volunteers, representatives of non-profit agencies and the general public.
• Occasional use of personal vehicle (mileage will be reimbursed)
• The employee is required to stand, walk, climb, and balance.
• Manual dexterity sufficient to reach/handle items and work with the fingers and perform repetitive hand/wrist motions.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

Disclaimer:
This position description is not intended to be all-inclusive. An employee will also perform other reasonably related business duties as assigned by immediate supervisor or volunteer leadership as required. This position description does not constitute a written or implied contract of employment. United Way of the Greater Nashville reserves the right to revise or change the description and specifications as the need arises.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply, please visit this site, create an account and submit your application for consideration.

Position Summary:
The Receipts Specialist contributes to the efforts of United Way of Greater Nashville (UWGN) by ensuring the receipt and accounting of funds due to the organization are applied timely and accurately in order to maximize cash flow and allow for the greatest use of funds in the community. This position is responsible for the accuracy of donor accounts making funding decisions possible allowing UWGN to accomplish its mission: to create a community where individuals, families, and neighborhoods thrive.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.Cash Receipting and Application

• Review, code, and process ACHs for UWGN’S accounts receivable and ensures timely billing and receipt of payment.
• Assembles, codes, and keys all payment batches (deposits) showing the proper allocation of funds
• Assists in researching receipts for various departments
• Responds to all donor inquiries, reconciles donor statements, researches and corrects discrepancies
• Maintains files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
• Prepares monthly and quarterly billing statements to demonstrate UWGN as a good steward of funds and in accordance with company policy and accepted accounting practices
• Reviews pledge receivables balances and reaches out accordingly to ensure timely of payment.

Qualifications:

• Experience:
  • 2+ years prior experience in billing, accounting, or finance related position preferred
• Skills and Knowledge:
  • Proficiency with Microsoft Office products, especially Outlook, Word, and Excel
  • Strong organization and time management skills with the ability to prioritize tasks and meet deadlines
  • Strong verbal and written communication skills for interacting with donors and internal departments
  • Ability to perform independently as well as collaboratively within a team

Competencies:

• Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteering, advocating, and giving.
• Relationship Management: Builds relationships with all external funders, corporate partners, individual donors, community members, and organization stakeholders in efforts to grow and sustain funding; demonstrates credibility in all interactions and demonstrates the ability to effectively build a network of contacts.
• Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it.
• Outcome Motivated:Creates and maintains high performance standards that capitalize on opportunities to build support for Finance, Health, and Education. Also, ensures financial accountability and internal controls of all accounting functions.
• Brand Advocate: Conducts oneself in a manner that promotes integrity, trust, and strong ethics, in order to protect the reputation and results of UWGN.
• Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas; ensures all information is concise, complete, and accurate; follows detailed procedures; organizes, monitors, and maintains all system processes carefully.
• Customer Service: Anticipates, meets, and responds timely to the needs of internal and external customers; demonstrates commitment to ongoing service improvement; explores options when unable to deliver a requested service and pursues solutions until the customer is satisfied; commits to exceeding customer expectations.
• Integrity: Follows fiscal guidelines, regulations, and standards when committing fiscal resources or processing transactions. Maintains a high level of discretion and confidentiality throughout all position processes.

Environmental Conditions and Physical Demands:

• Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb and balance.
• Employee spends a majority of time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply, please visit this site, create an account and submit your application for consideration.