careers
United Way of Greater Nashville is fueled by more than 100 talented individuals who share a passion for making a difference in our community. We are a diverse group of people, all with varying skills and backgrounds, who work together to support and accelerate the mission of United Way. Our team members are empowered with a sense of autonomy and trust to get the job done, but we also know that we’re at our best when we’re working collaboratively and challenging each other.

Work With Us:

There are a lot of great reasons to work at United Way, but here are just a few highlights (did we mention our generous time off?):

  • We trust our people; they have autonomy in accomplishing our shared goals.
  • We have a flexible and collaborative culture.
  • We advocate for our team members’ growth.
  • We celebrate our individual and collective wins.
  • We invest in our people’s personal and professional well-being.
  • We have fun together; just because we do serious work, doesn’t mean we’re serious all the time.
  • It’s our job to make people’s lives better, which is pretty cool.

Our Benefits:

We offer competitive salaries and a comprehensive benefits package that includes:

  • Health insurance inclusive of medical, dental and voluntary vision benefits
  • Retirement Planning through a 403(b) match
  • Generous vacation, sick and holiday paid time off
  • And much more

No matter what our individual responsibilities may be, we are all focused on our core values of building community, raising funds and creating change. Learn more about our Mission, Vision and Guiding Principles.

Internship: 2-1-1 Resource Database Support

Intern Summary:
Contributes to the efforts of United Way of Greater Nashville (UWGN) by supporting the 2-1-1 program so that UWGN continues to serve the local community by connecting callers to the necessary resources to meet their needs. The intern will assist with ensuring the consistency and accuracy of the 2-1-1 database.

This internship will provide:

  • Knowledge of UWGN’s culture, vision and mission statement
  • A broader perspective on how UWGN/2-1-1 serves the community
  • The opportunity to acquire specific skills that are needed to achieve professional goals
  • Hands-on work experience in the non-profit field

Responsibilities:

  • Researches, gathers and analyzes information about organizations and community services using print literature, the Internet, telephone interviews, site visits and community forums to ensure data integrity
  • Narrows down information collected into key points and inputs the entry or series of entries that accurately reflect the organization’s structure and services to provide accurate referrals
  • Contacts agencies to add, update, and remove resources to ensure the accuracy of the database
  • Develops working relationships with agency staff from government, nonprofit and for-profit organizations to assist in maintaining awareness of and support for the resource database and to ensure that UWGN is promptly notified of changes to the services or structure of the organization

Ideal candidate will have high energy, the drive to succeed and will fit the following profile:

  • Available 2 to 3 days a week between the hours of 8:00 am – 4:30 pm. Schedules can be flexible.
  • Strong interpersonal, communication and problem-solving skills
  • Proficient with Microsoft Office
  • A personal computer and access to the internet
  • A valid driver’s license and proof of insurance

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please email resumes to LaKelia Lovan for consideration.

Associate Director, Education

Position Summary:
The Associate Director, Education contributes to the efforts of United Way of Greater Nashville (UWGN) by providing leadership, strategy, and vision for education initiatives within Community Impact to ensure children succeed social emotionally and academically, and teachers, families, and communities thrive. This position is integral in forming and strengthening key organizational partnerships to advance UWGN’s mission of supporting communities through education, listening channels, and empowerment. The Associate Director, Education is responsible for ensuring all education initiatives achieve the scaling of presence and impact within the community and agency partners are supported through the community impact funding allocations process with fidelity, consistent and clear communication, and connection.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Leadership, Strategic Planning and Budgeting

  • Work with Director, Education to develop a vision and strategic plan for education initiatives which outline the strategies, tactics, systems, and resources necessary to achieve desired outcomes
  • Collaborate with the Director, Education to develop strategic plan for education initiatives to ensure that UWGN can successfully fulfill and sustain its mission into the future
  • Ensures a strong return on investment to volunteers, advocates, and donors through continuous educational gains and strengthening partnerships.
  • Supervise, manage, and support education initiative managers to ensure the team has knowledge and resources needed to achieve program-level, departmental, and organizational goals.
  • Work with Director, Education to ensure community impact funding allocations process is executed with fidelity, delivers consistent and clear communication, and maintains strong connection and relationship with agency partners.
  • Oversee and operate within the financial budget for education initiatives to ensure the financial stability of the organization
  • Support workplace engagement and marketing to communicate the impact of education initiatives to the community and inspire volunteering, building advocates and ambassadors, and increased giving
  • Works to identify and secure grant funding for education initiatives using new and existing resources.
  • Stay abreast of best practices, current research, and policy across the early education continuum.
  • Represent UWGN at community tables as appropriate and determined by Director, Education.
  • Provide leadership to the education team in the absence and at the request of the Director, Education.

Partnership, Network and Professional Development

  • Develop and maintain positive relationships with community stakeholders to advance the work of UWGN’s education initiatives and other education related bodies of work.
  • Provide direction and support to partner organizations and key community stakeholders in aligning their work to the common agenda.
  • Build partnerships that advance UWGN’s goals, increase resources, knowledge, and revenue within the education focus area and positions UWGN to increase its presence and impact in the community.
  • Coordinate with other communities to maintain a full understanding of the current landscape of local, regional and national activities in early education and education to inform the local approach to and investment in education initiatives and community partners.

Qualifications:

  • Education:
    • Bachelor’s degree or higher in early childhood, education, human development, public policy, public administration or a related field.
  • Experience:
    • Knowledge of and experience in early care and education (birth to third grade preferred) programs and systems.
    • Leadership skills and experience, including managing teams, volunteer programs or community-based initiatives involving different disciplines, experiences and interests.
    • Collecting, analyzing, and using data to inform planning, implementation, and evaluation.
    • Experience developing and implementing complex strategic plans.
    • Experience with development of funding proposals.
    • Stakeholder engagement and relationship building with community partners.
  • Skills:
    • Demonstrate understanding of and commitment to issues of equity, diversity, and cultural competence in early childhood system building.
    • Excellent communications skills, including meeting facilitation, public speaking and presentation skills, and writing skills.
    • Handle and prioritize multiple activities with flexibility to respond to changing circumstances or priorities.
    • Set priorities and support teams in their management of multiple projects and recommend an effective course of action.
    • Strong decision-making skills with use of good judgement in recognizing scope of authority.
    • Proficient computer skills in Microsoft Word, Excel, Outlook, PowerPoint, and the internet.

Competencies:

  • Relationship Management: Builds relationships internally and externally with organizational stakeholders in efforts to grow and sustain enthusiasm of UWGN’s work; demonstrates credibility in all interactions; listens effectively, considers the perspective of others and approaches problem solving thoughtfully and from a position of partnership.
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening, collaborating, and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience; gives positive and encouraging recognition to those that have contributed.
  • Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for early education work by developing relationships that drive results.
  • Strategy and Planning: Works with Director, Education to develop long-term strategies for UWGN Initiatives that are aligned with UWGNs mission, vision and strategic plan, areas of work led by the education team, and data-informed community need.
  • Leadership and Navigation: Exhibits behaviors consistent with organizational culture, fosters collaboration, understands the most effective and efficient way to accomplish tasks and achieve results within the parameters of processes, systems, and policies.
  • Program Knowledge: Demonstrates knowledge of techniques, research, skills, procedures, best practices, and resources in the early education field to become a subject matter expert; applies knowledge to provide strategic leadership to the education team, identify issues and internal problems, and continuously improve programs; works to continue to develop professionally and increase knowledge and skills.
  • Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques.

Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a time seated; working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

Senior Manager, Strategy and Partnerships, Blueprint

Position Summary:
The Senior Manager of Strategy and Partnerships, Blueprint contributes to the efforts of United Way of Greater Nashville (UWGN) by providing leadership, strategy, and vision for Blueprint work within Community Impact to ensure children succeed social emotionally and academically, and teachers, families, and communities thrive. This position is integral in forming and strengthening key organizational partnerships to advance UWGN’s mission of supporting communities through education, listening channels, and empowerment. The Senior Manager is responsible for ensuring all Blueprint initiatives achieve the scaling of presence and impact within the community.

Essential Functions:
The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Leadership, Strategic Planning and Budgeting

  • Work with Director, Blueprint and steering committee/work groups to develop a vision and strategic plan for Blueprint initiatives which outline the strategies, tactics, systems, and resources necessary to achieve desired outcomes
  • Collaborate with the Director, Blueprint to track strategic plan for Blueprint initiatives to ensure that UWGN can successfully fulfill and sustain its mission as backbone into the future
  • Support the alignment of strategies through clear communication channels and effective documentation of the work group process
  • Supervise volunteers, contractors, and interns to support the work
  • Build rapport, coach and support Blueprint partners and co-chairs to ensure they have knowledge and resources needed to achieve systems goals
  • Facilitate and support 3-5 work groups
  • Build co-chair facilitation guide and tools; conduct trainings with Blueprint partners to increase community leadership capacity
  • Stay abreast of best practices, current research, and policy across the early education continuum.
  • Represent UWGN at community tables as appropriate and determined by Director, Blueprint.
  • Provide leadership to the Blueprint or education team in the absence and at the request of the Director, Blueprint.

Partnership, Network and Professional Development

  • Develop and maintain positive relationships with community partners to advance the work of Blueprint initiatives and other education related bodies of work.
  • Develop and deliver presentations to diverse groups to raise community awareness about Blueprint work.
  • Provide direction and support to partner organizations and key community stakeholders in aligning their work to the common agenda.
  • Build partnerships that advance UWGN’s goals, increase resources, and knowledge within the education focus area and positions UWGN to increase its presence and impact in the community.
  • Coordinate with other communities to maintain a full understanding of the current landscape of local, regional and national activities in early education and education to inform the local approach to education initiatives and community partners.

Qualifications, Knowledge, Skills, and Abilities

  • Knowledge of and experience in early care and education (birth to third grade preferred) programs and systems.
  • Knowledge of and experience in systems building, collective impact, and community-based work.
  • Leadership skills and experience, including managing teams, volunteer programs or community-based initiatives involving different disciplines, experiences and interests.
  • Experience collecting, analyzing, and using data to inform planning, implementation, and evaluation.
  • Demonstrate understanding of and commitment to issues of equity, diversity, and cultural competence in early childhood system building.
  • Excellent communications skills, including meeting facilitation, public speaking and presentation skills, and writing skills.
  • Experience developing, tracking and implementing complex strategic plans.
  • Experience in stakeholder engagement and relationship building with community partners.
  • Handle and prioritize multiple activities with flexibility to respond to changing circumstances or priorities.
  • Set priorities and support teams in their management of multiple projects and recommend an effective course of action.
  • Strong decision-making skills with use of good judgement in recognizing scope of authority.
  • Proficient digital skills in Microsoft Office, Google suite, Canva, Zoom, digital white boards, and project management software.
  • Bachelor’s degree or higher in early childhood, education, human development, public policy, public administration or a related field.

Competencies:

  • Relationship Management:  Builds relationships internally and externally with organizational stakeholders in efforts to grow and sustain enthusiasm of UWGN’s work; demonstrates credibility in all interactions; listens effectively, considers the perspective of others and approaches problem solving thoughtfully and from a position of partnership.
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening, collaborating, and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience; gives positive and encouraging recognition to those that have contributed.
  • Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for early education work by developing relationships that drive results.
  • Strategy and Planning: Works with Director, Blueprint to develop long-term strategies for UWGN Initiatives that are aligned with UWGNs mission, vision and strategic plan, areas of work led by the education team, and data-informed community need.
  • Leadership and Navigation: Exhibits behaviors consistent with organizational culture, fosters collaboration, understands the most effective and efficient way to accomplish tasks and achieve results within the parameters of processes, systems, and policies.
  • Program Knowledge: Demonstrates knowledge of techniques, research, skills, procedures, best practices, and resources in the early education field to become a subject matter expert; applies knowledge to provide strategic leadership to the education team, identify issues and internal problems, and continuously improve programs; works to continue to develop professionally and increase knowledge and skills.
  • Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques.

Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated, working in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

 

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

Part-time Tutoring Coordinator, Raise Your Hand (Robertson)

Position Summary:
The Tutoring Coordinator coordinates the timeline, implementation, volunteer placement, snacks, budget invoicing and services for the Raise Your Hand (RYH) Tutoring Program. This position works closely with the local school district, community organizations, teaching staff and volunteers. This position is responsible for recruiting and managing volunteers and overseeing in-person or virtual out-of-school time tutoring.

Essential Functions:
The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position. This position works Monday -Thursday with a maximum of 20 hours per week. Some evening work and travel to program sites is required.

Performance responsibilities include:

  • Work with Principals to coordinate Raise Your Hand tutoring out-of-school time operations, activities, and services.
  • Order student snacks and monitor inventory. Order student/teacher supplies kits.
  • Serve as liaison with instructional and administrative staff and volunteers.
  • Recruit volunteer tutors and ensure volunteers complete a background check.
  • Create impact reports for community stakeholders and track volunteer service hours.
  • Attend school district meetings, stay abreast of best practices, and advocate for public policy across the elementary and middle grades continuum.
  • Collect program invoices and create teacher/tutor weekly schedules.
  • Performs other related duties as assigned.

Education and training requirements:

  • Two-year degree or certificate in Early Childhood Education, Child Development, or related field preferred.
  • Knowledge of and experience in education programs and systems. Leadership skills and experience, including managing volunteers, or community-based initiatives.
  • Excellent communications skills, including meeting facilitation, public speaking, presentation skills, and writing skills.
  • Experience in stakeholder engagement and relationship building with community partners.
  • Proficient computer skills in Microsoft Word, Excel, Outlook, PowerPoint, and the internet.

Competencies:

  • Maintain emotional control under stress.
  • Ability to work with frequent interruptions.
  • Empathy to show compassion towards students who struggle with learning and retaining information.
  • Practiced at active listening to help every program member feel heard and valued.
  • Problem-solving with the ability to identify a problem and create solutions,
  • Contributes to a beneficial tutoring experience for teachers/volunteers/students.
  • Ability to manage time productively.

 

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

Tutoring & Database Coordinator, Raise Your Hand

Position Summary:
The Williamson County Tutoring Coordinator coordinates the timeline, implementation, volunteer placement, snacks, budget invoicing, daily operations and services for the Raise Your Hand (RYH) Tutoring Program. This position works closely with Local Education Agencies and Community-based Organizations administrators, and teaching staff. This position is responsible for recruiting and managing volunteers and overseeing in-person or virtual out-of-school time tutoring.

Essential Functions:
The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position. Some evening work and travel to program sites are required.

Performance responsibilities include:

  • Work with Principals and coaches to coordinate Raise Your Hand tutoring out-of-school time operations, activities, and services.
  • Order student snacks and monitor inventory. Purchase student/supplies kits.
  • Serve as liaison with instructional and administrative staff and volunteers.
  • Recruit volunteer tutors and administer orientation for new volunteers.
  • Ensure volunteers complete a background check with clearance prior to school assignment and conduct weekly site visits for relationship building.
  • Create impact reports for community stakeholders and track volunteer service hours.
  • Attend school district meetings, stay abreast of best practices, and advocate for public policy across the elementary and middle grades continuum.
  • Create teacher/tutor weekly schedules and volunteer placements.
  • Request, collect and secure student Identification numbers and records.
  • Provide support for supplemental instruction, resources and program handbooks and handouts to volunteers and teachers to achieve goals.
  • Oversee data management systems (assigned a super user account on Zearn).
  • Analyzes and prepares reports from student assessment data as it relates to individual student performance, attendance, and subject improvement.
  • Performs other related duties as assigned.

Education and training requirements:

  • Bachelor’s degree or higher in education, human resources, public policy, public administration, or a related field.
  • Knowledge of and experience in education programs and systems. Leadership skills and experience, including managing volunteers, or community-based initiatives.
  • Excellent communications skills, including meeting facilitation, public speaking, and presentation skills, and writing skills.
  • Experience in stakeholder engagement and relationship building with community partners. Strong decision-making skills with use of good judgement in recognizing scope of authority.
  • Proficient computer skills in Microsoft Word, Excel, Outlook, PowerPoint, and the internet.

Competencies:

  • Perform complex work with speed and accuracy.
  • Ability to remain calm and respectful, an essential skill in working with students.
  • Empathy to show compassion towards students who struggle with learning and retaining information.
  • Practiced at active listening to help every program member feel heard and valued.
  • Problem-solving with the ability to identify a problem and create solutions.
  • Contributes to a beneficial tutoring experience for teachers/volunteers/students.
  • Time management with the ability to manage time productively.

 

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

Tutoring Manager, Raise Your Hand

Position Summary:
The Tutoring Manager will oversee student data collection, track tutor training, and work with partners per family engagement and feedback for United Way of Greater Nashville Tutoring Collaborative and Raise Your Hand. United Way of Greater Nashville (UWGN/United Way) Tutoring Collaborative provides high-dosage, low-ratio tutoring to Tennessee students in Math and English Language Arts (ELA) to remediate learning loss by providing grade-level instructional support for students in grades 1-8.

Essential Functions:
The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position. Some evening work and travel to program sites are required.

Essential Duties and Responsibilities:

  • Oversee the student data collection and performance process for tutoring programs across multi county footprint.
  • Collaborate with Data & Curriculum Coordinators multi county footprint for timely data reporting.
  • Collaborate with the Williamson County Tutoring Coordinator for timely data reporting.
  • Collect and analyze and prepare student data reports prior to uploading on TDOE portal.
  • Monitor and distribute online tutor applications and conduct initial screening.
  • Compile reports and ensure all tutors have completed the training modules.
  • Distribute monthly family surveys for feedback by the state.
  • Serve as liaison between Data & Curriculum Coordinators and Senior Manager
  • Conduct periodic site visits to monitor the fidelity of tutoring programs and activities.
  • Investigate concerns regarding tutoring services, scheduling and student performance and program procedures.
  • Develop and monitor recruiting and registration procedures for tutors.
  • Ensure partners use a state approved curriculum including the ZEARN platform for tutoring.
  • Participate in school/program/community meetings and family engagement activities.
  • Assist the Senior Manager with deliverables and other duties as assigned.

Qualifications, Knowledge, Skills and Abilities:

  • Equivalent to a bachelor’s degree or credential/certification from an accredited college or university.
  • Two years or more experience as a lead tutor or teacher.
  • Knowledge of operations, programs and services offered through a tutoring program.
  • Experience working with a diverse range of students.
  • Comfortable with online education platform management systems and web technologies.
  • Strong verbal and written communication skills
  • Ability to prepare clear, concise and accurate reports, correspondence and other written materials.
  • Proficient in Microsoft Office, Learning Management Systems (such as Canvas), ZOOM and teleconference technology.

Competencies:

  • Communicate clearly and effectively, both orally and in writing; exercise professionalism through tact and discretion when conducting business with students.
  • Establish and maintain cooperative working relationships and high standards of professional integrity when carrying out all duties and responsibilities.
  • Professional practice encourages learning, believing that all students can learn.
  • Leadership and management to recognize the value in developing and working with others, including teachers and colleagues, and actively seek opportunities for collaboration

 

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

VITA Virtual Site Coordinator

Position Summary:
The Virtual VITA Site Coordinator contributes to the efforts of United Way of Greater Nashville (UWGN) by managing the Get Your Refund virtual tax preparation platform and associated volunteer preparers. This position is responsible for “directing traffic” as tax returns work their way through the virtual VITA process. The work of the Virtual VITA Site Coordinator helps support our VITA Coalition to fulfill UWGN’s mission: to unite the community and mobilize resource so that every child, individual, and family thrives.

Essential Functions:
The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Get Your Refund Virtual Platform Duties:

  • Manage United Way’s high-volume, Virtual VITA Site as part of a three-person team
  • Train and assist volunteers in using GetYourRefund.org platform; TaxSlayer tax preparation software; Slack team communication platform and Volgistics, volunteer management software
  • Develop and maintain relationships with Intake-only Sites and Navigators who will be assisting taxpayers on the front-end of the Virtual VITA process
  • Direct Traffic by assigning taxpayer tickets to both remote and on-site volunteers, troubleshooting tax issues, assigning quality review, and electronically filing returns
  • Ensure three-day standard of communication with taxpayers
  • Assist taxpayers to obtain and submit missing tax documents
  • Work with taxpayers returns rejected by the IRS
  • Prepare and quality review returns if volunteers are not available
  • Answer tax law questions for clients and tax preparers after achieving IRS certifications by using IRS-provided materials and with support from VITA team
  • Manage both remote and in-person volunteers working on virtual platform

Volunteer Hub Management Duties:

  • Open and close part-time physical volunteer prep only site
  • Be available on-site during all open hours
  • Sustain an inviting, encouraging, supportive, efficient environment for both first year and returning volunteers
  • Keep workstations stocked and neat
  • Follow CDC, local health, and UWGN safety protocols
  • Ensure site complies with IRS guidelines, as it is subject to site inspection

Qualifications:

  • Education:
    • High School Diploma or G.E.D equivalent
    • Associates Degree preferred
  • Experience:
    • 1-2 years of volunteer management, tax preparation, office administration, accounting, bookkeeping, or related work
  • Knowledge:
    • Volunteer management
    • Working with diverse populations
    • Moderate computer skills and ability to learn new software
    • Familiar with federal, personal income taxes
  • Certificate:
    • Must become certified in Volunteer Standards of Conduct, Intake Interview/Quality Review, and Advanced Preparation by January 15th
  • Skills:
    • Excellent organization and time management
    • Willingness to adapt and learn
    • Comfortable learning and then teaching new platforms and software
    • Effective written and verbal communication
    • Attention to detail
    • Ability to multi-task
    • Works well in a team

Environmental Conditions and Physical Demands:

  • Planned hours:
    • Remote: Thurs & Sat – 6 hrs/day
    • In-person: Mon 8:30-1:30 & Tues 6 hrs
    • Half-hour break each day
    • Subject to change based on volunteer availability and volume of returns.
  • Employee must occasionally lift and/or move up to 20 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated working at a desk in front of a computer monitor. Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
  • This position is off site from UWGN’s campus. This position is required to attend meetings at UWGN home campus as scheduled or via Zoom.

 

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

Woodbine Site Coordinator, VITA

Position Summary:
The Woodbine VITA Site Coordinator contributes to the efforts of the United Way of Greater Nashville (UWGN) by managing the VITA site located at Woodbine Community Organization. This position is responsible for working with UWGN staff for the coordination of free tax preparation by IRS-certified volunteers. The work of the Woodbine VITA Site Coordinator helps support our VITA Coalition to fulfill UWGN’s mission: to unite the community and mobilize resources so that every child, individual, and family thrives.

Essential Functions:
The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Duties Include:

  • Coordinate a free tax preparation site to serve low to moderate income taxpayers in Nashville and the surrounding counties.
  • Working with the UWGN Staff, ensure the VITA site location appropriately meets the needs of the taxpayers, volunteers, and library staff. Participate in and attend meetings related to VITA. Establish site hours of operation.
  • Recruit, train, and supervise IRS-certified volunteers to support the VITA Site operations. Maintain current contact and service hour records for volunteers, including form 13614.
  • Follow IRS protocols and procedures as found in Publication 5088, Site Coordinator’s Training manual.
  • Successfully pass IRS site visits and inspections as found in Publication 5166.
  • Available onsite at all times the VITA Site is in operation, as well as opening and closing the Site.
  • Responsible for security of UWGN and IRS equipment and supplies.
  • Foster and maintain a positive relationship with Woodbine Community Organization staff to ensure open communication and solid programming.
  • Achieve the following IRS certifications prior to opening the Site: Volunteer Standards of Conduct; Intake Interview/Quality Review; Advanced certification; and Site Coordinator certification

Qualifications:

  • Education:
    • High School Diploma or G.E.D. equivalent
    • Associates Degree or higher preferred
  • Experience:
    • 1-2 years of volunteer management or supervision, tax preparation, project management, accounting, bookkeeping or related work
  • Knowledge:
    • Volunteer management or supervision of others
    • Working with diverse populations
    • Moderate computer skills
    • Ability to learn and adapt
    • Familiar with federal personal income taxes
  • Certificate:
    • Achieve the following IRS certifications prior to opening the Site: Volunteer Standards of Conduct; Intake Interview/Quality Review; Advanced certification; and, Site Coordinator certification. Additional certifications (Military and Foreign Student) are encouraged.
  • Skills:
    • Excellent organization and time management
    • Willingness to adapt and learn
    • Attention to detail
    • Ability to multi-task
    • Teamwork, both leading and being a member of a team
    • Effective written and verbal communication
    • Comfortable learning and then teaching new platforms, software, procedures

Environmental Conditions and Physical Demands:

  • Planned hours:
    • Remote: Fri 6hrs & Sun 12-6p
    • In-person: Mon 8:30-1:30, Wed 8:30-2:30, Sat 8:30-4
    • Half-hour break each day
    • Subject to change based on volunteer availability and volume of returns.
  • Employee spends a lot of time seated; working at a desk in front of a computer monitor.
  • Requires the employee to work externally in the community at times. This requires the employee to be able to drive to different locations.
  • Employee must occasionally lift and/or move up to 20 pounds. The employee is required to stand, walk, climb, and balance.
  • Manual dexterity sufficient to reach/handle items and work with the fingers and perform repetitive hand/wrist motions.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

 

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please send cover letter and resume to angela.ferguson@unitedwaygn.org for consideration.

We’re committed to fostering an inclusive work environment.

UWGN is an equal opportunity employer and is committed to the principle of inclusion. We therefore:
 

  • Value, champion and embrace diversity, equity, inclusion and respect in all aspects of our culture
  • Refuse to engage in or tolerate any other form of discrimination or harassment
  • Strive to incorporate practices that intentionally build and enhance a workforce that reflects the diversity of our region
  • Uphold our commitment to be an equal opportunity employer that is fully inclusive without regard to race, color, religion, creed, age, sex, national origin or ancestry, marital status, veteran status, sexual orientation or status as a qualified disabled or handicapped individual
  • Seek opportunities to foster strong relationships, a sense of community and a positive workplace culture in which every member feels valued, supported and appreciated